Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,877 Reviews)
Open Ratings Snapshot
Rating breakdown 19,877 reviews
5 Stars
17,108
4 Stars
2,155
3 Stars
370
2 Stars
113
1 Star
131
87%of customers recommend this product. 
(
972 out of 1,119
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Customer Rating
3 out of 5
3
all the amazing features
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] the AI is crazy good the camera has so many features and clear and the speed of the processor is great it has so many features its hard to try and think of only a few of them to talk about.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 17, 2025
Hi there Blakecarnellphone, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the amazing features of Galaxy AI on your device, and that you are finding such a range of uses for this software every day. We have provided a link to the complete manual to help you with even more features, that may enhance your usage of your phone every day. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
as amazing as any other cell phone
on November 17, 2025
Posted by: Geo1988
[This review was collected as part of a promotion.] Now, with artificial intelligence and Samsung apps, everything is at our fingertips. For household chores, work, exercise, and with the help of accessories like Samsung watches, rings, and many others, everything is incredibly easy. Listen to music while you work or clean without having to touch anything. Edit any photo taken with your phone; creating so many things with a mobile device is within our reach, with a small device as powerful as a computer. And no other brand offers as much quality as Samsung in all its products.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Geo1988, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device. and finding it helpful for such a large range of daily tasks. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on November 18, 2025
Posted by: laudip14
from Dallas
Expertise:Expert
Verified Purchase:Yes
This phone is great. Really fast and gets through the day without charging it. The AI and Gemini are both very helpful for daily tasks and work. Absolute delight for people who like to multitask like me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Laudip14, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse of multi-tasking for your needs every day. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Comparing with my S20 Ultra
on November 19, 2025
Posted by: Deepu
from New York
Expertise:Intermediate
Verified Purchase:Yes
The only difference between my S20 Ultra and S25 ultra is the rcs texing. I liked my s20 ultra expansion slot. But I don't really find much of a difference.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 19, 2025
Hi Deepu, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know it can take time to fully explore a new device, and integrate the upgraded features in to your usage. We have provided a link to the complete manual for your device to help you with the new features, including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium product
on November 21, 2025
Posted by: Wargod316
[This review was collected as part of a promotion.] The Galaxy S25 Ultra sets a new standard for premium smartphones in 2025. Samsung refined almost every area -performance, camera quality, design, and battery life- making this one of the most complete flagship phones on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone came from zfold 5 best decision
on November 23, 2025
Posted by: Jrfalcon
[This review was collected as part of a promotion.] The pic are amazing. I find myself more on my phone now then before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is self sufficient
on November 23, 2025
Posted by: Samsunguser2k25
[This review was collected as part of a promotion.] The Galaxy AI is prefect feature for any enquiring need in conducting business or personage curiosity.
It is mostly suitable for the apps that keep me and my family connected. Furthermore; streaming online videos had become beneficiary for creating ideas and/or utilizing other ideas from social media
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a win in my book
on November 23, 2025
Posted by: SandraSunshine
[This review was collected as part of a promotion.] I am thrilled to be using my new Samsung Galaxy S25 Ultra! The storage space and camera quality are a breath of fresh air. I've thuroughly enjoyed exploring all the different features my phone had to offer, including the Galaxy AI. I'm becoming acquainted with it, setting up routines, and overall determining all the different compatibility options to make my life easier!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 24, 2025
Hi there SandraSunshine, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so thrilled with the amazing features of your device, and finding so many amazing ways to use your device every day. Please, reach out to us again in the future any time you have additional feedback you would like to share, or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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