Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Average customer rating
4.8
(20,041 Reviews)
Rating breakdown 20,041 reviews
5 Stars
17,210
4 Stars
2,174
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,041 out of
1,210)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Posted by: Philip
Expertise:Intermediate
Verified Purchase:Yes
I recently upgraded my Note20 ultra to the S25 ultra. Huge jump. Yes, it's a 5 year differance but the S25 ultra is a powerhouse no matter where you are coming from. Very fast biometrics (facial and fingerprint), beautiful display , super productive AI coupled with Gemini make this a workhorse for every user level. Battery life is fine. I can get 24 hours out of a full charge. All in all, Samsung's best and perhaps the best android phone you can purchase for the US market
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 12, 2025
Hi there Philip, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are amazed with the upgraded features and capabilities of your new device, and that is has performed beyond your expectations. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
I the phones battery and processing speed and ease to move the old phones file to new.
Written by a customer while visiting Samsung US
Posted by: AnnR
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Love my S25Ultra. I am an old Palm Pilot girl. I use my stylus all the time. The camera is stunning, the phone is fast, battery life is great, I'm a Samsung girl all the way now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible Phone, but Missing Some Features
on December 14, 2025
Posted by: Nadia O
from Ohio
This is my first phone purchase since the release of the Galaxy Note10 and it has been an extremely pleasant upgrade! The battery life is incredible, the 120hz display is something i didn't know i needed, and my games are able to perform at max settings. Also, the camera on this phone is out of this world! The stabilization and zooms are mind blowing and one of my favorite party tricks at the moment. This phone has been fantastic overall!
Unfortunately though, there are some features that i loved on my Note10 that aren't supported by the S25 Ultra. I DESPERATELY miss the Bluetooth S Pen features. Id argue that's the biggest downgrade between my two devices... i used the music and camera features with my pen constantly, so parting ways with that has been difficult. I still use most other features currently available with the S Pen, but I still yearn to have Bluetooth compatibility. I also wish there was a better color lineup. Don't get me wrong, i love my green Ultra, but the Aura Glow in the Note10 lineup is beautiful, if not the most beautiful college samsung had ever produced. Also, call me old school, but i wish the generative AI features could be optionally hidden by users who don't wish to utilize it. I used the AI gallery feature to remove a subject from a photo and it was incredible, but i hate seeing so many GenAI features being shoved in my face all the time (such as on my keyboard to help me generate drawings?? Cool, but no thanks...). In a future update, it'd be appreciated if i could disable/hide some of the AI icons i don't plan on utilizing...
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Nadia O, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also shared a link to the complete manual for your device to help you best align the settings to your preferences, and disable any features you are not finding useful. We have lastly shared a link to the Samsung Support Team to offer assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Consistent Quality and Reliability from Samsung
on December 16, 2025
Posted by: Padmini
from Olive Branch, MS
Expertise:Expert
Verified Purchase:Yes
I have been a loyal Samsung phone user since 2014, and my experience has always been excellent. Samsung phones are reliable, user-friendly, and built with great quality. The performance, camera, and battery life continue to improve with every model. I trust Samsung and will definitely continue choosing their phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andres
Verified Purchase:Yes
The best phone Fast, smart and best market price..
Response from Samsung USBy R&R Team, December 19, 2025
Hey Andres, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased and amazed with the enhanced speed of your device. We have provided links to resources to help you discover the full capabilities of your device, including Galaxy AI, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tenisha
Verified Purchase:Yes
Amazing phone, Excellent charging speed, size and look. It’s like having a mini computer in your pocket.
Written by a customer while visiting Samsung US
Posted by: LjRP
from San Francisco
Verified Purchase:Yes
Great upgrade from Note 9 i realized what i been missing out on. Got a great deal couldn't pass it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US