Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Average customer rating
4.8
(20,075 Reviews)
Rating breakdown 20,075 reviews
5 Stars
17,234
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,065 out of
1,237)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Posted by: Gabby
from Chi
Verified Purchase:Yes
I can't screenshot! If using the volume buttons it's hard and most of the time only gets the volume up. Using the slide the screen it's like mission impossible.
Performance
5
Design
5
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Gabby, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that new devices can come with a bit of a learning curve including how to capture a screenshot perfectly on the first try. We have provided a link to the complete manual for your device that highlights the different ways this task can be accomplished. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performances among other things
on December 12, 2025
Posted by: Kimberly
from Grand Bay AL
Expertise:Expert
This had been one of the lost outstanding Samsung Galaxy phones I've ever owned the camera is outstanding the display that performance the storage that just I love everything about this phone I would highly highly recommend this phone to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zahir Mohamed
from Queens
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy S25 ultra is one of the best device you can ask for within these modern time in this future .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone
on December 22, 2025
Posted by: Chrissa11
Phone doesnt seem any different than the s24 ultra. Other than the shape of the phone they ate pretty much the same. I also have the s25 plus and I honestly like the + better. It feels better in your hand its lighter and it doesnt work any differently than the ultra. Pictures come out nice on both phones and I dont see any difference in that
Response from Samsung USBy R&R Team, December 22, 2025
Hey Chrissa11, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to fully discover your device, and best align the settings to your preferences. We have provided links to resources to help you discover additional capabilities that can help you maximize your experience with your device, and answer any questions that may come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Phone is alright, Battery is absolutely awful
on January 29, 2026
Posted by: Tyler
from Pittsfield, MA, USA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from an S24 I owned for barely a year who's battery life was about half a day and would heat up intensely when charging with any appropriate charger I could try, only to find that the S25 is virtually the same phone but now with a flat edge! Phone works identically, battery life is unimpressive at best and while not nearly as hot as the S24, it does warm up since the very first charge and with anything short of a plug in fast charger, it will not gain any battery life if the device is in use during charger i.e. with a wireless charger. Next device will sadly be a change to a new manufacturer I'm sure.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, January 29, 2026
Hi there Tyler, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that doesn't feel as exciting to use as you expected, or is not operating as expected. We have provided links to resources to help you maximize the battery life of your device. We have also provided a link to the complete manual for your device to help you discover all of the enhanced capabilities of your device and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you with any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on February 7, 2025
Posted by: Love it
I am happy with it i like all the great new stuff onit
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 7, 2025
Posted by: Budman
Just got the ultra and love it. It's fast easy to use
Written by a customer while visiting Samsung US
Customer Rating
5
the ease of ability to use it
on February 8, 2025
Posted by: 1234nk
[This review was collected as part of a promotion.] the layout of settings, dope down menu
is user friendly
is user friendly
Value
5
Written by a customer while visiting Samsung US