Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Average customer rating
4.8
(20,073 Reviews)
Rating breakdown 20,073 reviews
5 Stars
17,232
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,062 out of
1,235)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Customer Rating
1
worse feature
on November 24, 2025
Posted by: Anonymous
worse mobile I've ever seen, s pen bluetooth feature was remove, and now I've notice that bluetooth selfie stick also not working on this phone
Response from Samsung USBy R&R Team, November 24, 2025
Hey there Alamin, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when the features you have used in the past have been changed. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to an article to help you with Bluetooth connection for additional accessories you may have and want to use with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Heena
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
Battery discharge very fast and charging take lot of time
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, December 1, 2025
Hey Heena, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. This intelligent battery should maximize automatically after a period of usage, and adjusting to your consumption habits. If this is not your experience, we have provided links to a few troubleshooting guides to help you maximize the battery life. We have also provided a link to the Samsung Support Team to assist you if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A Game Changer In My Daily Routine
on December 7, 2025
Posted by: Setrakusra
[This review was collected as part of a promotion.] Switching to the Galaxy S25 Ultra has genuinely elevated my day-to-day life more than I expected. The first thing I noticed was the incredible display—bright, smooth, and easy on the eyes—which makes everything from checking emails to watching videos feel more enjoyable. The improved battery life has been a huge relief as well; I can get through a full day of work, errands, and streaming without worrying about finding a charger.
The new camera system has probably made the biggest impact. I’ve found myself taking more photos and videos because it captures moments so effortlessly, even in tricky lighting. It’s become my go-to device for everything—from quick snapshots to more polished shots for social media.
Performance-wise, it’s fast, responsive, and handles multitasking like a champ. Whether I’m navigating between apps or using productivity tools for work, the S25 Ultra keeps everything running smoothly. Even small things—like the improved S-Pen features and smarter AI tools—have made staying organized and getting things done feel easier and more intuitive.
Overall, the Galaxy S25 Ultra hasn’t just been an upgrade; it’s streamlined my routine, boosted my productivity, and made everyday tasks more enjoyable. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from St Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
I purchased this because my inside screen messed up after 45 days on my Galaxy Fold 7 and I didn't want to mess with it so I saw a Black Friday sale and grabbed a 512Gig S25 Ultra and love it!. I previously have had every generation of Ultras from the S23 back to all the Note series and this one doesn't disappoint. I love the fact that it's unlocked and I can join the Beta program. Don't hesitate to get one of these if the price is right because it's an amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from Omaha, NE
Expertise:Expert
Verified Purchase:Yes
The phone works great! I would recommend to anyone else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Step29414
from Charleston SC
Expertise:Beginner
Verified Purchase:Yes
I don't like the Google message that does not have a shortcut. Battery dies fast.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, January 5, 2026
Hi there Step29414, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can cause frustration as you adjust to the changes that have been made to the operating system from your previous device. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you in aligning the settings to your preferences, and answering any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 8, 2025
Posted by: Enbybookworm
from Chicago
Expertise:Expert
I love so much about this phone. The display is beautiful, the battery is great, it's faster and stays cooler. However, it loses 2 stars for the pen. I'm part of the (supposed) 1% that used my s pen for air commands. Losing that functionality with my camera, music, and other systems had me strongly considering returning the phone and keeping my s22. I've bought Notes and Ultras for years because of the S pen functions. If I wanted to use a stylus, I'd buy a basic phone and stylus. Also, the pen itself feels cheap, like it'll break in my hand if I just grip it too hard.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello Enbybookworm, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that there are so many features of this device that you love and are so pleased with every day. We understand that the change to the S Pen functionality can take some adjustment, and we have provided a link to an article to help you with the capabilities of your new S Pen. We have provided a link to the Samsung Support Team as well to help you with any additional questions or if you would like to discuss your experience further. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Skip this generation
on February 13, 2025
Posted by: Ctango
Expertise:Intermediate
Downgrade from S22u. Returning my upgrade. The device is fast but is backwards in advancement. Compared to competitors at this stage, this doesn't deserve the ultra badge. This lost the Bluetooth spen key differentiator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Ctango, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are finding the speed an enhancement from your previous device, and we would love to help you have the best possible experience with the redesigned S Pen and other features. We have provided a link to an article to help you discover the full capabilities of this new accessory, and to the full device manual to help you discover hand gestures and voice commands for the camera features you may have previously used. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US