Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Average customer rating
4.8
(19,618 Reviews)
Rating breakdown 19,618 reviews
5 Stars
16,906
4 Stars
2,119
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
770 out of
904)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Whitesilver (AT&T)
Posted by: Kunle
from Indiana
Expertise:Expert
Verified Purchase:Yes
This phone's got everything I need! 🔥 Performance is seriously top-notch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R Team, December 17, 2025
Hi Kunle, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the amazing features of your device, and that you are finding it to so perfectly align to your needs. Please, don't hesitate to reach out to us again in the future with any questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Melissa T
from MI
Verified Purchase:Yes
Samsung S25 Ultra is one of the BEST S-Series phones I've had! Great storage space, amazing picture quality & awesome features. Only downfall is, the S-Pen not having Bluetooth...but other than that beats my expectations hands down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 17, 2025
Hey Melissa T, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of your phone, and finding it to be the best phone you've used from this series. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also shared a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ashley G
from Weslaco Tx
Verified Purchase:Yes
Great phone, so glad i upgraded! Ive had since November and it hasn't given me any issues what so ever :) definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 17, 2025
Hey there Ashley G, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the upgraded features and capabilities of your new device. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: AntiApple User
from None of your business
Expertise:Intermediate
Verified Purchase:Yes
It's a big upgrade from my S10. Big as in physical phone size (its a thicc boi), as well as camera, which was almost the sole reason for my upgrade. For me, it was worth it.
I probably should have just bought a camera to be honest, but phones are just too darn convenient for a camera.
Hope this super helpful and informative review helps people!
I probably should have just bought a camera to be honest, but phones are just too darn convenient for a camera.
Hope this super helpful and informative review helps people!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, December 17, 2025
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased withthe enhanced features and capabilities of your upgraded device. We have provided links to resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along theway. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Claire
from New York
Expertise:Intermediate
Verified Purchase:Yes
I am disappointed. I am missing the Note/Ultra series with Bluetooth S pen.
1/ NO Bluetooth on Spen
It is a BIG mistake to remove the Bluetooth on Spen, I cannot use Spen to do photo shooting and presentation now.
I believe it is the main selling points on Note/Ultra series, I am totally disappointed that Samsung remove this function, the Spen is just a pen now to take note and draw picture, I don’t think customer need to pay the extra money to buy Ultra, they can choose the cheaper version such as S25FE, S25 or S25 plus.
Please add back the Bluetooth Spen on S25 Ultra, at least please update the system and allow customer to connect another Bluetooth Spen if they want.
2/ AOD customization and lockscreen display
The update have moved app notification icons to the top left corner which is tiny and not eye catching, please allow user to select how to show the app notification icons, for example, under the clock or at top left corner.
I don’t want to show app notification cards under clock when it is too big.
Meantime, I always love the function that we can customize my AOD on previous phone such as Note 20, S22 ultra, I can set up different image/style/clock/notification on AOD and lockscreen separately which is useful.
but now it seems a step back when Samsung take out the customization on AOD.
1/ NO Bluetooth on Spen
It is a BIG mistake to remove the Bluetooth on Spen, I cannot use Spen to do photo shooting and presentation now.
I believe it is the main selling points on Note/Ultra series, I am totally disappointed that Samsung remove this function, the Spen is just a pen now to take note and draw picture, I don’t think customer need to pay the extra money to buy Ultra, they can choose the cheaper version such as S25FE, S25 or S25 plus.
Please add back the Bluetooth Spen on S25 Ultra, at least please update the system and allow customer to connect another Bluetooth Spen if they want.
2/ AOD customization and lockscreen display
The update have moved app notification icons to the top left corner which is tiny and not eye catching, please allow user to select how to show the app notification icons, for example, under the clock or at top left corner.
I don’t want to show app notification cards under clock when it is too big.
Meantime, I always love the function that we can customize my AOD on previous phone such as Note 20, S22 ultra, I can set up different image/style/clock/notification on AOD and lockscreen separately which is useful.
but now it seems a step back when Samsung take out the customization on AOD.
Also, I download the Good Lock apps and see if I can customize my AOD but nothing change, please add back the customization AOD on next system update, or at least update the function in Good Lock.
I hope the developers and support team can hear our opinions, thanks.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 18, 2025
Hello Claire, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the complete manual to help you with all options to customize your device, and align the settings to your preferences. We have lastly shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Hipstersquirl
from Phoenix az
Expertise:Intermediate
Verified Purchase:Yes
Just a great experience all around. Ive always been a samsung phone user, finally deciding to upgrade from my 22 to the 25 with 1 T of storage. One of the best decisions I made all year love the phone and love the trade in process. Super easy. Highly recommend going direct if you are in the market for a new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shei
from MA
Expertise:Beginner
Verified Purchase:Yes
I have had bad experiences with Samsung in the past but I have noticed the phones really getting better over the past few years and as a person who has not used any of the flagships of Samsung since the past 5-6 years this seems solid. Also the accessories around it are numerous which also makes it exciting
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: P Guy
Verified Purchase:Yes
I am extremely pleased with my S25 Ultra; it fulfills all my requirements and offers even more. I was fortunate to acquire it at a significant discount, nearly half off, thanks to various Samsung promotions.
Written by a customer while visiting Samsung US