Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(20,048 Reviews)
Rating breakdown 20,048 reviews
5 Stars
17,214
4 Stars
2,175
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,046 out of
1,217)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
3
It's a great phone, with limitless potential
on February 25, 2025
Posted by: SteelerStitch
[This review was collected as part of a promotion.] My Note 9 was killed by my wife recently so I had to replace it. I was not excited to do so because the micro SD card in it contained my entire music collection rare and hard to find music. Videos of my son growing up etc. I had to get a new phone however. So here we are.
The S25 ULTRA as far as the software and experience it is a huge upgrade it moves seamlessly between apps. The Now brief is pretty cool it saved me from missing my sister's birthday this morning, let's me know the weather and what I have planned in the day. I am still getting used to the AI I am trying to learn all of that and use it as much as I can.
I wish I had gotten the unlocked 1 terabyte version however, I did manage to transfer all of my music but the videos and pictures are gone from my phone now because of the lack of expandable storage. And 25% of my phone's available storage is in audio files. That all had to be converted from WMA to MP3. It's a nice phone but if you have a Note prior to the rebrand and Lois of the micro SD card slot I wouldn't replace it until you have to, it's an upgrade on looks and polish but a downgrade where it counts. If you live in an area where cloud storage is readily accessible and use it anyway it might not be a big deal for you if was for me. The process of saving what I could took me an entire week between phones and the computer. I'll give it a 3 out of 5. But next time all my music is already converted at least.
The S25 ULTRA as far as the software and experience it is a huge upgrade it moves seamlessly between apps. The Now brief is pretty cool it saved me from missing my sister's birthday this morning, let's me know the weather and what I have planned in the day. I am still getting used to the AI I am trying to learn all of that and use it as much as I can.
I wish I had gotten the unlocked 1 terabyte version however, I did manage to transfer all of my music but the videos and pictures are gone from my phone now because of the lack of expandable storage. And 25% of my phone's available storage is in audio files. That all had to be converted from WMA to MP3. It's a nice phone but if you have a Note prior to the rebrand and Lois of the micro SD card slot I wouldn't replace it until you have to, it's an upgrade on looks and polish but a downgrade where it counts. If you live in an area where cloud storage is readily accessible and use it anyway it might not be a big deal for you if was for me. The process of saving what I could took me an entire week between phones and the computer. I'll give it a 3 out of 5. But next time all my music is already converted at least.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi there SteelerStitch, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with your new device, and finding the Galaxy AI features like Now Brief to be so helpful to you every day. We would love to help you with the media on your micro SD card, and work with you to setup a way to keep your data accessible outside of the cloud storage. We have provided a link to the Samsung Support Team to assist you one on one with any additional options available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great update and more features
on February 25, 2025
Posted by: Gil2Val
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an exceptional user experience with its sleek design and powerful performance. The display is stunning, featuring a 6.8-inch Dynamic AMOLED 2X screen with vibrant colors and deep blacks, making media consumption a joy. The 120Hz refresh rate ensures smooth scrolling and gaming, and it’s protected by Gorilla Glass Victus 3, adding durability.
Performance-wise, the S25 Ultra excels with the latest Snapdragon or Exynos processor (depending on the region), ensuring fast and lag-free operation even with demanding apps. The multi-camera setup is a standout, with a 200MP main sensor delivering sharp, detailed photos in both well-lit and low-light conditions. The 10x optical zoom is impressive, providing clear shots from a distance.
Battery life is robust, easily lasting through a full day of heavy use, and the 45W fast charging is a great addition. One UI remains user-friendly, with tons of customization options and useful features.
Overall, the S25 Ultra is a flagship device that blends power, innovation, and style into one, making it an excellent choice for users who demand the best from their smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
State of the art
on February 25, 2025
Posted by: Bgilbert01
[This review was collected as part of a promotion.] Excellent phone with tons of features…too many to list. The only con is battery life—full charge only last about a day, which has been true for Samsung phones for the last decade. I guess as battery life tech increases, so does the power consumption of other new technology. It appears that the engineers at Samsung just keep battery life balanced at about 1 day. I hope in the future, we will see an extension. I will say that recharge time has decreased over the years, but to me, it still seems like slow progress compared to things like cpu, storage, camera, and screen resolution enhancements.
All in all, I am pleased with this version of the flagship galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is runs so smooth!
on February 25, 2025
Posted by: Carrii1
[This review was collected as part of a promotion.] The new features on the Galaxy S25 are amazing! The photo and video editing , the new AI features makes any task so easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid device and improved design
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Smoother than the S23 Ultra, but price is a bit higher and nice battery life. Also seamless actions across apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Incremental Upgrade: Is This Flagship Worth It?
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently upgraded from a Note20 Ultra to this new phone, and I'm honestly struggling to justify the expense. My Note20, despite being five years old, was still performing admirably. It handled everyday tasks with ease, from browsing and social media to even some light gaming. This new phone, while undeniably faster in certain benchmarks, doesn't offer a dramatically improved real-world experience. The difference in speed is often negligible, and I'm finding that the improvements are incremental rather than revolutionary. Considering the significant cost of the upgrade, I'm beginning to wonder if it was truly worth it. Perhaps I should have waited another generation or two before making the switch. The Note20 was such a solid device, and I'm realizing that the gains from this upgrade are less substantial than I initially anticipated. It makes me question the value proposition of flagship phones these days. Are the incremental improvements truly worth the ever-increasing price tag? In my case, I'm leaning towards no. Audio eraser and now brief are a good idea that I would expand upon.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you and wanting to feel that you have made a good investment for your device. We know that new devices can take time to learn the enhanced features and setting changes. We recommend using the resources we have available including the full device manual, linked below, for your convenience. We also have great video tutorials available along with an interactive simulator to help you love your device. We have lastly, shared a link to the Samsung Support Team if you ever have questions as you continue to use and explore your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone
on February 25, 2025
Posted by: LoveeverythingSamsung
[This review was collected as part of a promotion.] This phone has great features including the new audio eraser for videos. There are some great colors to choose from with this beauty.
Switching everything over was easy and uncomplicated. Even my galaxy watch and ear buds were easy. I absolutely love this phone.
The seamless actions across apps is a wonderful feature with this new Samsung. Makes life much simpler
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone ever
on February 25, 2025
Posted by: BeeAye
[This review was collected as part of a promotion.] The battery life is amazing. The screen is gorgeous. You can't go wrong with this phone
Value
5
Written by a customer while visiting Samsung US