Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,568 Reviews)
Rating breakdown 19,568 reviews
5 Stars
16,871
4 Stars
2,112
3 Stars
352
2 Stars
108
1 Star
125
85%of customers recommend this product.
(
740 out of
872)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
3
why did you remove these things?
on August 12, 2025
Posted by: Angela
from moline, illinois
Expertise:Expert
I was excited to recieve my Samsung S25 phone, fhinking there wiuld be new features. Instrad I realized 3 of my favorites are gone:
1- stylus camera remote- if the stylus is nolonger blue tooth, why is the buttonostill there? samsung removed the functionality and left the hardware in place
1- stylus camera remote- if the stylus is nolonger blue tooth, why is the buttonostill there? samsung removed the functionality and left the hardware in place
2- detailed location information on photographs- I never needed to write down where a photo was takenusong my S22 ultra because on the details, I would alhave an exact street address. Now, it only give city level detail. give it back!
3. auto rotate - seriously, you took this away? sometimws the rotate icon will show up allowing me to make the screen rotate but it doesn't always show up. there is no setting anymore for autorotate. I have always looked forwrd to
updgrafing my samsung phone, but I think I'll be looking at a new brand next time for fear of what else samsung will remove.
4- when taking photos now, the default is inages in the background are blurry. I haven't investigated enough to see if there is a setting to
turn this off.
3. auto rotate - seriously, you took this away? sometimws the rotate icon will show up allowing me to make the screen rotate but it doesn't always show up. there is no setting anymore for autorotate. I have always looked forwrd to
updgrafing my samsung phone, but I think I'll be looking at a new brand next time for fear of what else samsung will remove.
4- when taking photos now, the default is inages in the background are blurry. I haven't investigated enough to see if there is a setting to
turn this off.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 13, 2025
Hi Angela, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when the features of your device have been redesigned and you are discovering them from the beginning again. We have provided links to articles to help you with the new features of the S Pen and the camera. We have also provided a link to the full device manual and the Samsung Support Team to help you fully discover the capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Same as it ever was
on August 13, 2025
Posted by: SamsungJunky
[This review was collected as part of a promotion.] I use my phone for reading-ebooks, newspapers, magazines, manuals, technical manuals, etc.
I have tried Galaxy AI but I am not a heavy user...yet. lol
I use my phone to document, to zoom in, to record animals, buy groceries, eat at a restaurant, learn.
The S25 Ultra is a but faster than the S21 Ultra I had previously but short of that I haven't registered any major difference yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product have interesting and innovative featur
on August 16, 2025
Posted by: Poisonivy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers a premium flagship experience, combining powerful performance, excellent cameras, and innovative AI features. Its bright, fluid display makes browsing, gaming, and streaming enjoyable, while the Snapdragon 8 Elite for Galaxy processor ensures smooth multitasking and fast performance across apps.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Performance is top notch.
on August 17, 2025
Posted by: 2Tall21
[This review was collected as part of a promotion.] The S25 ultra is a boss in performance Im not a gamer but I use it for everything else and then some. I am somewhat disappointed in the s pen downgrade. I used the Bluetooth feature quite a lot on the note 20 model when taken photos. I was pretty bummed out when I tried to use it just to find out that feature had been dropped this year. Even more heartbreaking was expecting a best in class camera, and getting quality and performance closer to that of a 35mm Kodak wind up However I do love the "Galaxy AI" integration and use it multiple times throughout the course of my day. I guess all in all I feel taken and wish i would've gotten the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 18, 2025
Posted by: Dayna08
[This review was collected as part of a promotion.] I love the phone the camera quality is amazing the phone is pretty amazing that's the battery life is absolutely terrible in 2 hours it's dropped 30%
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Dayna08, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the camera quality and features of your device. We have provided links to articles to help you maximize your battery life, if the intelligent battery did not maximize automatically as intended. We have also shared links to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 22, 2025
Posted by: DWILLS
[This review was collected as part of a promotion.] Overall, I love my galaxy s25 ultra. Sometimes it does tend to lag on certain apps or while connecting Bluetooth to something. I have had times where after having it connected in my car then get out and go walk around places and go to look at my phone and my screen will be black with a backlight.. then shut the screen back off then back on and it's fine. So, idk. A glitch I guess. Overall though, I love the speed and that its easy to use and navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This device is a beast! BUT...
on August 22, 2025
Posted by: SemoATL
[This review was collected as part of a promotion.] ..BUT...VERY DISAPPOINTED to loosen the Bluetooth pen and it's functionality especially taking photos!!!!
Please bring it back!
Please bring it back!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that this phone has a stylus.
on August 23, 2025
Posted by: GMoneyNYC
[This review was collected as part of a promotion.] I love the Galaxy AI features this phone has to offer and this phone has been a helpful companion to me in my everyday use.
Value
5
Written by a customer while visiting Samsung US