[This review was collected as part of a promotion.] Performance is better than any other phone I've used and I've had Samsung since the S3. By far. Last was S22+. This was a more than worthy upgrade.
Display is gorgeous. Throw any game at it and it impresses. Any game.
But I'm here for the A.I. And boy oh boy is this thing full of it aplomb.
DEX ftw! Everywhere you go you have a performance computer in your pocket. Look ma! No laptop!
Trade in deal on top of discount made this a no brainer.
Get in while the gettins good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The AI is great but...
on February 17, 2025
Posted by: sromerol
[This review was collected as part of a promotion.] The phone design is great, and the AI is too. However, I have noticed some shortcomings with this new model. First, the screen sensor does not work well; sometimes it does not correctly identify my fingerprint. This has happened frequently, unlike with the previous version.
In addition, I am disappointed that using the Galaxy pen to take pictures is no longer possible. This was one of the best features of previous models, and its absence in this new Galaxy is disappointing.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Sromerol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are happy with the enhanced features of Galaxy AI and overall design of your device. We have provided a few links to articles to help you with the fingerprint sensor and discover the capabilities of the redesigned S Pen. We have also shared a link to the full device manual that will help you setup and use voice commands and hand gestures to control the camera from a distance as well. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations, or have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Use the Galaxy S25 Ultra’s S Pen https://www.samsung.com/us/support/answer/ANS10004602/ Samsung phone is not recognizing fingerprints https://www.samsung.com/us/support/troubleshooting/TSG01200322/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the s23 ultra and im blown away
on February 17, 2025
Posted by: Ultraman
[This review was collected as part of a promotion.] Everything to the new UI system this phone is amazing The camera upgrade The processors faster The new way to style my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional speed
on February 17, 2025
Posted by: Lordgoof
[This review was collected as part of a promotion.] Truly not sure where to begin I'm coming from the s24 ultra so getting the latest and greatest is a most. Over all the phone is super quick. If I'm scrolling the web or trying to get to my music it's super quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Upgrade
on February 17, 2025
Posted by: KaneCrane
[This review was collected as part of a promotion.] Upgraded from a S22 Ultra and definitely feel the upgrade. For one, battery life is great with the phone lasting all day easily even with heavy use. The phone is super fast and has been a pleasure to use. The new Gemini feature is great with the seamless action across apps being super useful in having it do different things across apps. Putting things on my calendar has been super simple and I do it all the time now. Screen is great and cameras are amazing. Been having a lot of fun with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone that does it all
on February 17, 2025
Posted by: KhanTM
[This review was collected as part of a promotion.] Samsung compliments everything that andriod has to offer, and ultra makes it perfect. I have had this pre-ordered and I've been loving the experience. From now briefs to extended battery and seamless speed, everything adds value. Galaxy AI and Gemini combo make it much more easier to handle smart home and daily tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The smoothness on this is unbelievable
on February 17, 2025
Posted by: Johnoy
[This review was collected as part of a promotion.] Initially was not planning to upgrade from my S24U but when I saw the completely flat screen I was drawn to it. I'm part of the 1% that uses the s pen Bluetooth so I'm kinda bummed about that but this phone is just blew me away by it's smoothness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on February 17, 2025
Posted by: Dw1981
[This review was collected as part of a promotion.] UI 7 is super dope. I upgraded from a s23 ultra and this s25 ultra is a huge game changer. The sleek metal bezel and the vibrance of the screen are just amazing. The Now Brief feature is insane. I love how it keeps me up to date with everything that's going on in my world