Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(23,164 Reviews)
Open Ratings Snapshot
Rating breakdown 23,164 reviews
5 Stars
19,864
4 Stars
2,545
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4 out of 5
4
The best all around phone
on December 30, 2025
Posted by: Pglamuzina
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
I wish they'd ditch the ultrasonic fingerprint reader and just use capacitive. They're more secure and reliable. Aside from that and expandable storage, this phone is about as good as it gets. Hardware superb, software even better. The photo editing and video alone makes their phones worth it. Battery life great, pictures great, blazing fast. It does everything you could want
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamDecember 31, 2025
Hey Pglamuzina, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with so many features of your device and enjoying using it for a range of daily tasks every day. If you are not thrilled with the fingerprint reader of your device, you can make use of the facial recognition for your security on your device. We have provided a link to an article to help you enable this feature. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customizing App Screen
on October 24, 2025
Posted by: Jay1
from Spartanburg, SC
Expertise:Intermediate
Hey... I love Samsung!!! Just brought the Ultra, and I am having fun!!! My only complaint is that it's long or my hand is short whoopty doo!!! Any way, is there a way to get apps to settle at the bottom of screen vs the top? I tried with custom but they still pop back to the top. I think this would be great for us short thumb samsungites!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This is my first and last samsung mobile
on December 23, 2025
Posted by: Siva
from Texas
Expertise:Expert
Verified Purchase:Yes
I have had several smart phones with the IP rating 68, my Samsung s25 ultra has the same rating but it stopped working when it fell into the kitchen sink, it was there for less than a minute
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 26, 2025
Hi there Siva, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when you have a device that is not operating as intended or expected. Often times when a device is damaged through exposure to water it is also exposed to additional debris, minerals, or materials in the water that are causing the damage to your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you for a resolution with this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the new camera and speed of the phone.
on March 24, 2025
Posted by: GTBUZZFAN12
[This review was collected as part of a promotion.] I switched from a Galaxy S22 Ultra, so the upgrade was significantly. I really like the new camera and speed of the phone. The audio eraser function is also great for isolating certain sounds and removing unwanted background noises.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 28, 2025
Posted by: JanuaryMilli
[This review was collected as part of a promotion.] I use my phone for work and personal use. I am a devoted Samsung user. No issues with the 25 Ultra thus far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone in the market.
on March 25, 2025
Posted by: 213nels
[This review was collected as part of a promotion.] The audio eraser feature is probably the best part of this phone that I've used so far.
The speed of the phone is also, remarkably faster than I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on June 6, 2025
Posted by: Kana88
[This review was collected as part of a promotion.] Picture clear, great quality. Fast processor. I like how the pictures look clear and neat. The length of the phone is good. The apps work super fast and doesn't crash.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality
on January 20, 2026
Posted by: KP07
from Lincoln, NE
Expertise:Intermediate
Verified Purchase:Yes
The phone is built very solid and functions are smooth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 21, 2026
Hi KP07, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the build quality and capabilities of your device. We would love nothing more than to hear from you again any time you have questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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