Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,749 Reviews)
Rating breakdown 19,749 reviews
5 Stars
17,013
4 Stars
2,131
3 Stars
360
2 Stars
113
1 Star
132
86%of customers recommend this product.
(
864 out of
1,006)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Never worry about storage, or taking pictures
on April 19, 2025
Posted by: Wayno
from Jeffersonville in
Expertise:Expert
The best investment i made was this tool, this phone gave me,,it nake all my online task easier ,and simpler
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Wayno, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the features and capabilities of your new device, and finding it useful for a range of daily tasks. We hope you'll reach out to us again any time if you have questions about your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 everything
on April 9, 2025
Posted by: Cam loves the phone
from CONNECTICUT
Expertise:Expert
I absolutely love this phone 📱 Awesome 👌 $!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Cam loves the phone, we appreciate you taking time out of your busy day to provide your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so in love with your new phone, and find it so awesome. We hope you'll reach out to us again any time in the future with additional feedback or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: blexjoseph
[This review was collected as part of a promotion.] I use my Samsung for internet marketing, gaming, videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My s 25
on March 18, 2025
Posted by: Anne
Such a beautiful phone and very user-friendly and the pictures are gorgeous fits in my hand easily
Written by a customer while visiting Samsung US
Customer Rating
5
This products camera is superb and quality is grea
on March 20, 2025
Posted by: Cjcar21
[This review was collected as part of a promotion.] The ease of all the apps and settings is what I love the most, the speed and processing system is fast better than any other phone I've had. Quality of the camera and pictures are amazing. Overall I give this phone 5 stars and I will continue to stay with samsung. Thank you for making a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the money
on May 3, 2025
Posted by: Hotrod
I bought this two days ago and i'm so happy that I got it
Response from Samsung USBy R&R Team, May 5, 2025
Hi Hotrod, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how excited you are about the purchase and initial usage of your new phone. We have provided a link to the full device manual to help you fully discover the features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone.
on November 10, 2025
Posted by: Chris123456
[This review was collected as part of a promotion.] Always freezes. Constantly having to reset it. Iphones are better
Value
1
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Chris123456, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to articles to help you adjust the refresh rate, and resolve the freezing you mention experiencing. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Written by a customer while visiting Samsung US