Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,541 Reviews)
Rating breakdown 19,541 reviews
5 Stars
16,850
4 Stars
2,110
3 Stars
351
2 Stars
108
1 Star
122
85%of customers recommend this product.
(
719 out of
848)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
A powerful phone for those that want one
on February 16, 2025
Posted by: carnage2405
[This review was collected as part of a promotion.] 1. The phone has much better, less aggressive shape design in comparison to 2024's model. I think it pays homage to the Samsung A5 actually.
2. I love the camera and the quality. Better than what's on the market. 200 MP is simply amazing.
3. Now Brief is a good addition so far, helps with the minimalism we all seek on the lock screen. It could be a tad more useful when I expand it though, it seems to really be a little bit more of a weather app
4. Implementation of the new One UI is excellent. It makes things more succint regarding icons in the taskbar and whatnot
5. It fits nicely in male pockets, it's a delight to hold (due to its metal finish).
5. Stylus should've been bluetoothed
6. The phone does feel a little bit heavy and sore to hold after some time
7. Would've been awesome to have fingerprint recognition all over the screen or on a large portion of the screen's bottom half
8. The incorporation of AI is definitely a plus, but needs some work. Gemini works decently on the phone but it's not quite a true assistant, as it is more so just a really good search engine.
9. Translation of calls is a really good and welcome feature!
10. Screen quality and screen size is phenomenal. Same goes with the fast charging feature and battery use. Very impressive.
Overall, a high quality, flagship smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Audio Eraser is legit
on February 16, 2025
Posted by: OKCSteve
[This review was collected as part of a promotion.] I've had the Samsung S21U, S23U and now the S25U and it's been mostly a worthwhile upgrade each time.
The S25U has better battery than my S24u but they dropped the Bluetooth feature for the Spen, SLIGHTLY smaller form factor while have just a bit larger display.
The AI features are nice as well.
Audio Eraser and sketch to draw are pretty awesome
Audio Eraser and sketch to draw are pretty awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not very good
on February 18, 2025
Posted by: Abad88
[This review was collected as part of a promotion.] This product is not very good for the high price it has.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
The headphones are a marvel. The sound is great, the noise cancellation, and the battery life is great. In short a good product.
The watch ultra aesthetically is great. I had a galaxy 6 classic of 47mm. In functionalities there is not much difference
Value
2
Response from Samsung USBy R&R Team, February 20, 2025
Hello Abad88, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can cause frustration as you learn the enhanced features and changes in overall functionality. Without knowing the specifics of your feeling of disappointment, we have provided a link to the full device manual and the Samsung Support Team to discover the full capabilities, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
S pen is terrible
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] It was supposed to be upgrade but s pen doea not work as before and lack of massage magnets support is a loose loose
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hello Slimone, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how vital specific features of your device are to you every day, and we would love to help you align your phone to your needs and expectations. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual to help you with voice controls and hand gesture options for some of the features that were previously done with the S Pen. We have lastly shared a link to the Samsung Support Team to offer assistance with your message features, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the bees knees!
on February 19, 2025
Posted by: Tayter
[This review was collected as part of a promotion.] So fast. So much room.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life has been excellent.
on February 19, 2025
Posted by: Baka267
[This review was collected as part of a promotion.] My work days are approximately 11 hours day and normally I would get home with less than 50% battery life left in my phone. After a couple weeks of the same usage, my remaining battery life has repeatedly been above 70%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best ever
on February 20, 2025
Posted by: Galax1
[This review was collected as part of a promotion.] This phone is excellent. The fastest with the best sceen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on February 22, 2025
Posted by: Jrallen1
[This review was collected as part of a promotion.] The new S25 Ultra does so many things ! I am very pleased with interaction across apps simplicity of use, and large screen. Now Brief and the audio eraser are key features for me.
Value
5
Written by a customer while visiting Samsung US