Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(22,829 Reviews)
Rating breakdown 22,829 reviews
5 Stars
19,585
4 Stars
2,498
3 Stars
443
2 Stars
136
1 Star
167
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
I'm now going to be able to text and Drive.
on January 16, 2026
Posted by: lilroy
I needed more storage. Sure happy to get that. My Day is going to be a little easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 28, 2026
Hi there Lilroy, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the larger storage capacity of your device, and that you are finding this device to help make your day easier. We have provided a link to the full manual for your device to assist you with all of the enhanced capabilities of your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Not a fan anymore
on May 3, 2025
Posted by: Austin
Expertise:Expert
After this new update I'm droping my rateing ad ui affect rating in my book.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 5, 2025
Hi Austin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know that updates to the software of your device can cause frustration as you adjust to the changes in the usage. Software updates are also crucial in ensuring your device is secure and protected as well as operating as intended. We have provided a link to the Samsung Support Team if you have questions about your new update on your device, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Hidden tips &tricks
on October 17, 2025
Posted by: Decimatie
[This review was collected as part of a promotion.] Let's start saying the s25 ultra has amazed me with so much features, from the pen to the AI. I have just got my phone and I explore mostly everything.
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew D
from Fresno, CA
Expertise:Beginner
Verified Purchase:Yes
good phone, good service, everything is convenient and fast. thank you very much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No more S Pen
on November 26, 2025
Posted by: Bring back Spen
Expertise:Intermediate
The S Pen used to be one of the most powerful included extras on the Note and Ultra series. Now, Samsung has taken a powerful tool and replaced it with a pencil.
They're still charging quite a lot for the flagship version of the phone, the S25 Ultra however now no more S pen extras.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hi there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that changes to the features and accessories of your device can come with a bit of a learning curve. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can also use with your device. Lastly, we have provided a link to the Samsung SUpport Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Need I say more
on March 13, 2025
Posted by: Blackman
[This review was collected as part of a promotion.] 5 Star must Have . Galaxy s23 ultra . Need I Say More.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
just an updated camera
on March 24, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] Just an updated camera. Nothing new over the S24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi Speedy, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take time to discover all of the features of your new device and integrate them in to your usage. We have provided a link to the full device manual to help you discover the additional features of Galaxy AI and full capabilities of your ph one. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
1st time Ultra user
on April 21, 2025
Posted by: Chadwick
from Kentucky
Expertise:Expert
Incredible display, battery life, performance, speakers and camera. The anti reflective display is a game changer in direct sunlight too. This is my 1st ultra and it's perfect for streaming content.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
Hi Chadwick, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device, and finding so many features that make your device such a game changer for you. We have provided links to a few resources to help you further explore and align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US