Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,541 Reviews)
Rating breakdown 19,541 reviews
5 Stars
16,850
4 Stars
2,110
3 Stars
351
2 Stars
108
1 Star
122
85%of customers recommend this product.
(
719 out of
848)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
1
Lacking. Where's the upgrades? Not even magnetic..
on November 19, 2025
Posted by: LaReign
First impressions here but already from my s22 ultra this phone has all the same features except downgraded front camera & down graded s pen. I only switched because I was forced to. My phone stopped working because the update wouldn't download. & I know I could've just went online & downloaded it through the computer but what a hassle & would i need to repeat this every update? Ew.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 20, 2025
Hey LaReign, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to articles to help you with the different features of your camera and your S Pen. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: AnitaToylt
[This review was collected as part of a promotion.] Just got my hands on the new phone, and wow, this thing is a beast! The display is absolutely stunning, making everything pop with vibrant colors. Plus, the camera system is seriously next-level; I'm capturing shots I never thought possible. And don't even get me started on the AI features – they're like having a personal assistant built right in. Honestly, this upgrade feels like a massive leap forward in mobile tech
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refining an Already Brilliant Package
on November 26, 2025
Posted by: Amedate
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn't reinvent the wheel, and that's its greatest strength; instead, it takes the near-perfect foundation of its predecessor and refines it into the most complete and formidable flagship Android phone on the market. It retains the beloved premium titanium frame and stunning, flat 6.8-inch Dynamic AMOLED 2X display, but now with even brighter peaks and enhanced visibility in direct sunlight. The camera system, already a benchmark, sees incremental but meaningful upgrades—likely a new primary sensor with improved low-light capabilities and even more sophisticated AI-powered software for unparalleled computational photography, making its already stellar zoom and video performance even more untouchable. Powered by the next-generation Snapdragon chip and cooled more effectively, it delivers blistering, sustained performance for everything from multitasking to mobile gaming, all while the battery life remains an absolute all-day workhorse. While the design is familiar and the price is predictably premium, the S25 Ultra is a masterclass in iterative perfection, solidifying its reign as the pro-level smartphone to beat for those who demand the very best.
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hi there Amedate, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the amazing features of this device and finding it so refined and elegant. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Power tospare
on November 29, 2025
Posted by: TimS1968
[This review was collected as part of a promotion.] The best phone on the market whatever you need for work, smartphone management, media or gaming. Good battery life and amazing screen and high quality connectivity. I have no regrets with my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shay
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Replaced S21 with S25 Ultra. I love the phone except it doesnt have the same notification tones that the S21 had. Taking a long time to get used to new tones for text messages, snapchats and other notifications. I dont really like many of the new tones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dr Watts
Verified Purchase:Yes
I upgraded from a Samsung Galaxy S21 Ultra which had served me well for 4 years. This thing is snappy! So fast and so smooth. Initially I had wondered if I could have held on to my S21 Ultra longer but as soon as the S25 Ultra finished the initial set-up process I wondered why I didn't upgrade sooner. Very happy.
Response from Samsung USBy R&R Team, December 11, 2025
Hi Dr Watts, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how amazed you have been with the capabilities and usage of your device. We have shared a link to the Samsung Support Team for your convenience. They can offer their assistance any time you have questions about your Samsung products. Thank you for being a Ssamsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its new features
on February 12, 2025
Posted by: GTISBACK33
[This review was collected as part of a promotion.] Enhanced camera capabilities offer stunning image quality with improved low-light performance. The vibrant display boasts increased brightness and color accuracy for an immersive viewing experience. A more powerful processor ensures smooth multitasking and seamless gaming. Battery life has been extended for uninterrupted usage throughout the day. The sleek design features refined materials for a premium feel. Durable construction provides enhanced protection against daily wear and tear. Advanced software integrations offer a personalized user experience. The Now bar redefines mobile technology. This innovative tool truly streamlines daily activities. Its intuitive design makes complex tasks feel effortless. With a single gesture, you can accomplish what used to take multiple steps. This enhances productivity and simplifies workflows. The integrated audio eraser is a game-changer. Background noise disappears, leaving crisp, clear audio. It's perfect for enhancing recordings and calls. This seamless integration of features creates a powerful and efficient tool. It's a must-have for anyone looking to simplify their digital life.
Value
5
Written by a customer while visiting Samsung US