Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(22,823 Reviews)
Rating breakdown 22,823 reviews
5 Stars
19,580
4 Stars
2,497
3 Stars
443
2 Stars
136
1 Star
167
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
1
Problems ever since I got it
on March 30, 2026
Posted by: Gigi77
[This review was collected as part of a promotion.] Nothing but issues... with calls with Bluetooth. I've had Samsung for 20 years. This was the worst one. Previously had the ultra 24.
Value
1
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Gigi77, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important it is to have reliable connection of your device to your carrier and Bluetooth enabled devices. We have provided links to guides to help you with these experiences at your convenience. We have also provided a link to the complete manual for your device to help you with additional features available on your device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really like Ai and co-pilot on this phone
on March 30, 2026
Posted by: MamaD2
[This review was collected as part of a promotion.] I used it for everything that anybody would use a phone for like phone calls, text messages, games, videos, pictures, and so on and so forth and I really like AI and co-pilot features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE FOR WORK AND TO CHILL
on March 31, 2026
Posted by: GURUS25
[This review was collected as part of a promotion.] what is there that you cant do in this phone. amazing camera quality everytime im on a trip i become a cameraman all the time, i am at work need emails signatures need to do inventory take pics make a pdf and what not it got everythjng and amazing display quality to game and to watch movies or series it just dont stop. next looking forward to the new galaxy s26 coming to me very soon now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I’ve Ever Owned
on March 31, 2026
Posted by: Dreacnvs
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The phone feels premium, runs incredibly smooth, and the camera quality is honestly amazing. One of my favorite features is Galaxy AI, which makes everything feel smarter, faster, and more convenient in everyday use. From photos to productivity, it really helps elevate the whole experience. This is easily one of the best phones I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very powerful functional easy to use phone
on March 31, 2026
Posted by: RonaldMCSE
[This review was collected as part of a promotion.] My Galaxy s25 ultra has all the features that I love. The camera is possibly the best you can have on a phone. The built-in virtual assistant and AI is second to none. It helps me with everyday tasks while I'm driving it allows me to bounce ideas off to be prepared for the day. It can even help me with picking out my clothing lol. It's really a great device I'm very happy to always have it available. Galaxy AI is a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been a Samsung customer for many years!
on April 1, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] I use my Galaxy Ultra for many things , AI is super helpful with all my tasks and inquiries! I use it for watching my shows amd movies and love the resolution and amazing sorround output! The camera is pretty awesome and love recording all my road trips. Android Auto is also very helpful. Never had a pen on a phone before and I am really enjoying it.
I love the size especially with my bad vision. Good job Samsung!
I love the size especially with my bad vision. Good job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 1, 2026
Posted by: Biggmama1015
[This review was collected as part of a promotion.] This phone is awesome. Especially using Galaxy AI. The camera would have to be my favorite feature. Streaming or just taking family photos. It has the best quality you could ask for. Galaxy AI helps with all my needs. From sending texts to searching the web. It does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and efficient.
on April 1, 2026
Posted by: Dstar89
[This review was collected as part of a promotion.] Galaxy ai is so convenient and is a power house. I use it in my everyday tasks. Picture quality is amazing and the speed is unmatched. Overall a great device can't wait to upgrade.
Value
5
Written by a customer while visiting Samsung US