Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(22,823 Reviews)
Open Ratings Snapshot
Rating breakdown 22,823 reviews
5 Stars
19,580
4 Stars
2,497
3 Stars
443
2 Stars
136
1 Star
167
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
Samsung lover
on March 28, 2026
Posted by: Karensue63
[This review was collected as part of a promotion.] I'm a loyal samsung user. I love the camera on this phone. The pictures I take are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Phone
on March 28, 2026
Posted by: QuattroFury
[This review was collected as part of a promotion.] The phone has been steady and reliable, the battery life has been great! You guys have been great in providing timely security updates. In addition, the beta program has been amazing, I enjoy being able to participate and shocked at how stable the program is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can't go wrong with this phone
on March 28, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Best phone yet! Makes you want to upgrade every year. With the ai feature it brings a whole new life to your phone. Try it, you won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I love my s25 ultra
on March 29, 2026
Posted by: LovemyS25
[This review was collected as part of a promotion.] I have been using my S25 Ultra for eight months now, and I have identified five primary reasons why I love it:
1. The camera, its not only the best camera I have ever owned, but it is the best among all of my friends and family.
2. How fast it reacts: the processing speeds allows it to be extremely fast and to never become a problem.
3. Great sound. I enjoy the great speakers it has as i have used it multiple times for entertainment.
4. The s pen, it is extremely useful and fun to use.
5. System, the amount of apps I can use at the same time is impressive. The split screen is AWESOME.
Honorable mention, the AI blows all other major cellphone ai assistants out of the water.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone for Daily life
on March 30, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] I use my phone and especially my Galaxy AI, daily. It helps me keep travk of my fathers appointments as well as track his moments. He has Alzheimer's and Lewis Bodie Dementia. It helps to have such clear pictures for those days he doesn't remember what we've done, and helps me to have them at our fingertips. The AI is completely unknown to him when Galaxy AI talks back he thinks we have a guest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Slow phone
on March 30, 2026
Posted by: Joemama
[This review was collected as part of a promotion.] Phone is very slow, for the cost of what I paid for it does not match. Has a hard time staying update or fighting off scam calls or scam alerts itself.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamApril 2, 2026
Hey Joemama, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the speed of your device, and we recommend adjusting the refresh rate as the first step. We have also provided a link to the Samsung Support Team to assist you further with the call and message screening you believe should be in place. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good features
on March 30, 2026
Posted by: Sad5820
[This review was collected as part of a promotion.] Overall this phone has good features and a Snappy processor one thing I do not like is every time Samsung pushes a new update it changes the way everything looks and sometimes orientation and I have to go back in and reset everything that should not be necessary with routine security updates. Also I think for the price that Samsung is currently charging these phones should be light years ahead of where they are. There are manufacturers out there making phones at the same spec for hundreds less
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 2, 2026
Hi there Sad5820, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the overall usage and capabilities of your device. We understand how frustrating it can be when your device changes with your software updates. We have provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We would also love to hear from you again in the future if you have features you would like to see in future devices. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My samsung
on March 30, 2026
Posted by: Butterfly
[This review was collected as part of a promotion.] I used to love the galaxy note until I got the s23 ultra loved it so much I upgraded to the s25 ultra the AI feature is a major plus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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