[This review was collected as part of a promotion.] I'm a loyal samsung user. I love the camera on this phone. The pictures I take are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone
on March 28, 2026
Posted by: QuattroFury
[This review was collected as part of a promotion.] The phone has been steady and reliable, the battery life has been great! You guys have been great in providing timely security updates. In addition, the beta program has been amazing, I enjoy being able to participate and shocked at how stable the program is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You can't go wrong with this phone
on March 28, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Best phone yet! Makes you want to upgrade every year. With the ai feature it brings a whole new life to your phone. Try it, you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love my s25 ultra
on March 29, 2026
Posted by: LovemyS25
[This review was collected as part of a promotion.] I have been using my S25 Ultra for eight months now, and I have identified five primary reasons why I love it: 1. The camera, its not only the best camera I have ever owned, but it is the best among all of my friends and family. 2. How fast it reacts: the processing speeds allows it to be extremely fast and to never become a problem. 3. Great sound. I enjoy the great speakers it has as i have used it multiple times for entertainment. 4. The s pen, it is extremely useful and fun to use. 5. System, the amount of apps I can use at the same time is impressive. The split screen is AWESOME. Honorable mention, the AI blows all other major cellphone ai assistants out of the water.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for Daily life
on March 30, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] I use my phone and especially my Galaxy AI, daily. It helps me keep travk of my fathers appointments as well as track his moments. He has Alzheimer's and Lewis Bodie Dementia. It helps to have such clear pictures for those days he doesn't remember what we've done, and helps me to have them at our fingertips. The AI is completely unknown to him when Galaxy AI talks back he thinks we have a guest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow phone
on March 30, 2026
Posted by: Joemama
[This review was collected as part of a promotion.] Phone is very slow, for the cost of what I paid for it does not match. Has a hard time staying update or fighting off scam calls or scam alerts itself.
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hey Joemama, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the speed of your device, and we recommend adjusting the refresh rate as the first step. We have also provided a link to the Samsung Support Team to assist you further with the call and message screening you believe should be in place. We appreciate you being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on March 30, 2026
Posted by: Sad5820
[This review was collected as part of a promotion.] Overall this phone has good features and a Snappy processor one thing I do not like is every time Samsung pushes a new update it changes the way everything looks and sometimes orientation and I have to go back in and reset everything that should not be necessary with routine security updates. Also I think for the price that Samsung is currently charging these phones should be light years ahead of where they are. There are manufacturers out there making phones at the same spec for hundreds less
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi there Sad5820, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the overall usage and capabilities of your device. We understand how frustrating it can be when your device changes with your software updates. We have provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We would also love to hear from you again in the future if you have features you would like to see in future devices. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung
on March 30, 2026
Posted by: Butterfly
[This review was collected as part of a promotion.] I used to love the galaxy note until I got the s23 ultra loved it so much I upgraded to the s25 ultra the AI feature is a major plus