[This review was collected as part of a promotion.] Galaxy AI help out alot with all my needs. Editing pics grabbing specific item of pictures and cutting videos. Delicate precise use with s pen. My best phone ever can wait to get my hand on the next s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: gpfelix07
[This review was collected as part of a promotion.] I love how amazing this phone is. The overall hardware design is so smooth. Cameras take excellent photos. It's slim yet enough screen to game or watch a favorite show. The S pen is so smooth as well when drawing or just taking notes. Android software is easy to use and the phone never slows down. Battery will last me all day and then some. The Galaxy AI is incredible. I'm able to edit my photos so easily and remove any unwanted things in my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use.
on March 30, 2026
Posted by: 19Buddy59
[This review was collected as part of a promotion.] I was amazed by the ease of use of this phone. I use it for texting, emails, gaming and some business. I haven't used the Galaxy AI feature yet, but I intend to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every day use
on March 30, 2026
Posted by: Madmat07
[This review was collected as part of a promotion.] I use it for work. Exercise and many other things. Don't have an issue. Enjoy the phone and have been using samsung phones for many years now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 30, 2026
Posted by: SMS0773
[This review was collected as part of a promotion.] Love the camera, all the features. Still learning, can't wait to check out the rest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy no external storage gets hot and won't c
on March 30, 2026
Posted by: Willowrain
[This review was collected as part of a promotion.] Not happy with this phone not enough storage gets hot and won't charge
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Willowrain, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important your device is to you for a range of daily tasks, and we would love nothing more than to help you resolve the frustrations you mention experiencing with your device. We have provided links to articles to help you troubleshoot the temperature and charging of your device. We have also provided a link to the Samsung Support Team to assist you with storage expansion if you are finding the storage insufficient for your needs, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet is not staying on or charging https://www.samsung.com/us/support/troubleshooting/TSG01001407/ Keep your Galaxy device at its normal operating temperature https://www.samsung.com/us/support/answer/ANS00076952/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on March 30, 2026
Posted by: Bongo13
[This review was collected as part of a promotion.] I love all the features.. how easy the phone is to use. The AI answers all of my questions. The camera feature are prime.. everyone always says what a great picture i have. E
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, reliable, and worth every day
on March 30, 2026
Posted by: TrailTechUser
[This review was collected as part of a promotion.] I’ve been using this Samsung 25 ultra daily, and it has become a key part of both my work and personal life. The performance is smooth and consistent, even when multitasking between apps, browsing, and streaming. I rarely experience any lag, which makes a big difference during busy days. The display is one of my favorite features. Whether I’m watching videos, scrolling through content, or reading, everything looks sharp and vibrant. It’s easy on the eyes even during longer use. The camera stands out as well. I use it a lot for photos during hikes and everyday moments, and the quality is impressive. The zoom and clarity make it feel like I’m carrying a professional camera in my pocket. Battery life has been reliable for me throughout the day with regular use, including social media, calls, and video streaming. Fast charging is also convenient when I need a quick boost. Overall, it feels like a well-rounded device that delivers in every area I personally care about—performance, camera, display, and reliability. It fits naturally into my daily routine without any issues.