Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,287 Reviews)
Rating breakdown 16,287 reviews
5 Stars
14,066
4 Stars
1,757
3 Stars
287
2 Stars
89
1 Star
88
83%of customers recommend this product.
(
519 out of
624)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4
Great display
on September 19, 2025
Posted by: Pcrock
[This review was collected as part of a promotion.] I loved the initial interaction with the phone. Having been a samsung user for quiet a while they have completely got this one correct. I also loved the new Galaxy AI. I have been using "Galaxy AI" and the recent versions have become so much better. Back about the phone it feels looks and is premium. Love yhe design and the weight.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on September 20, 2025
Posted by: Patplays
[This review was collected as part of a promotion.] The Galaxy Ai is amazing its way to good to be true I love the new sound erase, the phone itself is good and the camera quailty is amazing too the long lasting battery amd fast charging are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung doesn't miss!
on September 22, 2025
Posted by: MissyLaneous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the most impressive phone I’ve owned. Right out of the box, the titanium frame and Gorilla Glass Armor 2 make it feel solid and premium, while the QHD+ AMOLED 120Hz display is unbelievably bright and sharp — even in direct sunlight. It’s big, but every inch of the screen feels like a luxury.
The camera system is a real standout. The 200MP main lens and Samsung’s ProVisual Engine capture crisp photos and smooth videos in almost any setting. Night shots look clear, zoom holds detail, and the built-in editing tools powered by Galaxy AI make it easy to enhance pictures without downloading extra apps.
Galaxy AI is where this phone really sets itself apart. Features like Circle to Search, Generative Edit, and the Now Bar/Now Brief save time and make everyday use more seamless. Paired with the S Pen, it feels like a portable productivity and creativity hub — jotting notes, sketching ideas, or cleaning up images is effortless.
Performance is lightning fast with the Snapdragon 8 Elite for Galaxy, and the 5,000mAh battery easily handles a full day of heavy use. Plus, Samsung’s long software support means this phone will stay current for years.
The only downsides? It’s large and on the heavier side, and some AI features still feel like they’re evolving. But overall, the S25 Ultra delivers on every promise. It’s not just a smartphone — it’s a powerful tool for work, creativity, and everything in between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hands down the best phone on the market
on September 22, 2025
Posted by: TacoCat
[This review was collected as part of a promotion.] What more can I say? The cameras are top notch. Galaxy AI is FAR superior to anything on the market when it comes to ease of use, quality and results especially with image touches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Endurance
on September 23, 2025
Posted by: Manny050999
[This review was collected as part of a promotion.] Switching from S23 Ultra to the S25 Ultra was worth it.
Battery lasts the whole day, while playing music at work.
New glass allows me to watch How I Met your Mother without a reflection from the sun.
Always Samsung, always there.
Value
5
Written by a customer while visiting Samsung US
Posted by: Suennia Samra
from California
Expertise:Intermediate
Verified Purchase:Yes
Samsung Galaxy S25 Ultra Review
I am extremely disappointed with the Galaxy S25 Ultra. Unfortunately, the same issues already present in the previous model, the S24 Ultra, remain in this device.
The phone heats up very quickly, even during normal use, which seriously affects the experience. The camera, which should be one of its strongest features, has a major flaw: it darkens when used under bright sunlight, compromising photo quality. On top of that, the battery does not last a full day, which is unacceptable for a device of this category and price.
I expected significant improvements compared to the previous model, but in practice, the problems remain almost the same. I consider this release a major disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, September 24, 2025
Hi there Suennia Samra, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations. We have provided links to troubleshooting guides to assist you with the temperature, camera, and battery life of your device. We have also provided links to the Samsung Support Team and warranty information to assist you further if these experiences continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Just keeps getting better and better.
on September 24, 2025
Posted by: IWantToWin
[This review was collected as part of a promotion.] I've always been a fan of Samsung. Been loyal to the Galaxy since it came out. I truly couldn't imagine a better phone to fit my wants and needs. Gemini AI system has been a god sent. Can't count the amount of times I've used it and the amount of time it has saved me. Every phone gets better and better. The camera is phenomenal. 50-100x zoom really shines a new light on photo taking. Runs smooth as can be and is super durable. 10 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Seamless, and Built for realife
on September 25, 2025
Posted by: Iambatman88
[This review was collected as part of a promotion.] I’ve had the S25 Ultra since February 2025—preordered it as a longtime Note and Ultra fan. The S Pen is still my favorite tool, and this phone just keeps impressing me.
Galaxy AI is everywhere and actually useful. I can circle anything—text, video, even a person—and it’ll identify, summarize, transcribe, and help me share key points. I’ve used it to break down videos, rewrite notes, and send info to family in seconds.
Grouped alarms are a lifesaver. I need multiple to wake up, and now I can shut them all off at once when plans change—like when my kid has a day off school. It’s a small thing, but it makes a big difference.
Transitions between apps are smooth, and Circle to Search plus copy/paste makes it easy to grab info without having to write things down or remember later. Scheduling, sharing, and organizing are all easier now.
The camera goes beyond megapixels—AI editing, audio cleanup, slow-mo, and background changes make it feel like a creative studio. And Samsung keeps updating it, so I’m always discovering new tricks.
If you want a phone that’s powerful, smart, and actually makes life easier, the S25 Ultra is it. Looking forward to each update glad I didnt go with the Motorola Razr for nostalgia purposes as it was my first phone years ago. I'll stick with my Galaxy. Also pairing them with my Samsung headphones instead of my old beats game changer!
Value
5
Written by a customer while visiting Samsung US