Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(22,788 Reviews)
Open Ratings Snapshot
Rating breakdown 22,788 reviews
5 Stars
19,551
4 Stars
2,492
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
s 25 ultra
on January 14, 2026
Posted by: jmp122658
from Erie PA
Verified Purchase:Yes
Very good phone but relatively slow in charging and battery could be much larger.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2026
Hi there Jmp122658, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the usage of your device. We have provided a link to an article to help you get the fastest charging speed, and prolonged battery life. We have also shared a link to the Samsung Support Team to assist you if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera
on January 14, 2026
Posted by: Brent
Verified Purchase:Yes
Find a youtube camera teaching video, this camera is unbelievable. It can do way more then you can imagine
Response from Samsung USBy R&R Team, January 15, 2026
Hey Brent, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the photos and videos you have been able to capture with your camera on your device. We have provided a link to the complete manual for your device to help you with the features of Galaxy AI that can further enhance your experience with your camera with the editing capabilities. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on January 14, 2026
Posted by: Anonymous
Verified Purchase:Yes
Excellent camera, fast procesor, slimer and ligther
Response from Samsung USBy R&R Team, January 15, 2026
Hi Miguel Rodriguez, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are finding the processing speed, design, and camera to be so excellent on your device. We have provided a link to the complete manual to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on January 15, 2026
Posted by: Dhaval
Verified Purchase:Yes
Love everything about Samsung and its products!!!!
Response from Samsung USBy R&R Team, January 15, 2026
Hi Dhaval, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this to be the best device you've ever had. We would love to hear from you again in the future any time you have questions, or wish to share additional thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung you killed it..
on January 15, 2026
Posted by: Naren
Verified Purchase:Yes
It’s a premium feel when you touch the phone.. very smooth operating UI.. really happy with the product. Reached my expectations
Response from Samsung USBy R&R Team, January 15, 2026
Hi there Naren, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are pleased with the usage of your device, and finding it to feel like a good quality build. We have provided links to resources to help you discover additional capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra 1Tb
on January 16, 2026
Posted by: Jaluare
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Excellent new phone that is easy to program and intuitive to use. Setup was quick, with clear menus and smooth performance from day one. I am very pleased with the features, especially the cameras, which deliver sharp photos, accurate colors, and strong low-light results. Battery life is reliable, connectivity is solid, and the overall build feels premium. A well-rounded device that meets daily needs without unnecessary complexity. Highly recommended for work and personal use today.
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 16, 2026
Hello Jaluare, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how easy you are finding the customization and usage of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on January 16, 2026
Posted by: Jimmy
Expertise:Intermediate
Verified Purchase:Yes
Seamless operation. Clean look!! Carrier friendly. Best of all NO goofy pre loaded apps to remove!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 28, 2026
Hey Jimmy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device so seamless during your usage, and that you are loving using your new device every day. Please, don't hesitate to reach out to us again any time you wish to share additional feedback, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone but missing charger, how sad.
on January 20, 2026
Posted by: JLudwig
from Superior, WI
Expertise:Intermediate
Verified Purchase:Yes
The phone seems to be a fairly nice device, the sound quality is excellent, the reception is better than my last Samsung phone, the camera takes excellent photos but I've already had several instances where it failed and had to be reset, much better than my old S9 phone. I feel the phone could use a whole lot less bloatware, it just gets in the way and wastes space and resources. I was impressed with the migration from the old device, it went very smoothly and I haven't found any problems so far. There were some things that didn't transfer but that is expected. I was very disappointed with the phone not coming with a charger and cable. For the cost, this is a very big irritant. Once I have the time to figure everything out I might have to change my review but satisfied so far.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 21, 2026
Hi JLudwig, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall happy with the usage of your new device. We have provided a link tot he complete manual for your device to help you maximize your experience, and best align the settings to your usage preferences. We have also provided a link to the Samsung Support Team if you have questions about our policy around our effort to reduce electronic waste, and the ability to use chargers from previous devices with your new phone, or any additional features about your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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