[This review was collected as part of a promotion.] My Samsung 25Ultra is my favorite phone so far. The crisp clear photos are the best. Galaxy AI is an added plus to an already awesome phone. This phone is invaluable as a retired person who does a lot of traveling! I can pay bills, check files and so much more! I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on March 13, 2026
Posted by: Arilove
[This review was collected as part of a promotion.] First of all, I loved the camera, it asks nothing of the Nikon cameras. Its colors and how it focuses the shots on different times and aspects. I just loved her.
Every program that my cell phone contains and being able to take my computer everywhere with me, everything I do on my laptop can be done from my cell phone. The Samsungs have definitely taken a spectacular turn.
All the programs I can install have an amazing capacity, it has a lot of things apart from photographs. I really feel grateful for my Samsung Galaxy S25 Ultra cell phone.
AI is surprising, it has been very helpful, since it installs my formats and folders in order and always keeps me up to date with advances in technology. Charging is one of the things I love the most, in just five minutes my cell phone is fully charged. It is so practical to have that loading speed, it takes you out of trouble.
Its system helps you know your cell phone and the areas where you can improve. It gives you a small video or, if not, it explains it so clearly that you have no doubt about using it immediately.
I have been using Samsung for many years and it has never disappointed me, it only remains for me to thank because every day they try much harder to make our lives easier and more practical.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on March 13, 2026
Posted by: GusGus
[This review was collected as part of a promotion.] I don't used Ai as often. I don't have any regrets buying this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but OS changes ruined things
on March 13, 2026
Posted by: Moogoth
[This review was collected as part of a promotion.] Great phone so far, feel like it should use way more internal storage for pictures and or videos. But the biggest problem is that android updated the OS recently and now my secure folder that i had locked with a pin, when i go to get in it i have to now set a pin on my entire phone in order to open it. I dont need a pin on my phone as its never in a compromising place and i dont leave it places randomly, for stuff i want secured i put in a secure locked folder.
Aaide from that the phone has been great, the pen/stylis works great, combined with a decent art app i can draw easy on it. The little button on the side of the pen is pretty useless to me. It really dosnt add anything except annoyance when i accidentally click it when using it.
One other feature i wish i could change. If i have my bluetooth on listening to my ear buds at home, if my wife comes home then my phone trys to then automatically connect to the car right away. I cant turn that off unless i tell it to forget the car....it drives me crazy. Just let me have a toggle to automatically connect or not a bluetooth, dont force me to do it.
"Galaxy AI" isnt bad so far but havnt had a chance to use it much
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Moogoth, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the overall usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you directly with the security settings available on your device, as well as the Bluetooth connection options. We have also shared a link to the complete manual for your device to help you discover and integrate the features of Galaxy AI in to your usage. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best model yet
on March 13, 2026
Posted by: Markmywords3
[This review was collected as part of a promotion.] This phone encompasses many great features. It is so user friendly. Great camera Long battery life Great storage Great organizational features I always use the Ai feature Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is everything and more!
on March 13, 2026
Posted by: Petedm90
[This review was collected as part of a promotion.] I use my galaxy device and the galaxy ai all the time. It has such a good interface and runs smoothly. There's never any buffering on the videos and I am able to navigate the device with ease. Absolute love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Gottacatchemall
[This review was collected as part of a promotion.] This phone really has no weaknesses. I use it for everyday things like calling and texting with no issues and I also game on it quite a bit . The camera is fantastic and the galaxy AI features are plentiful and very useful. Battery life and wireless charging ( the way I charge it 90% of the time ) are two of my biggest problems in the past but this phone does not have those issues. Highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone as an upgrade for my Note 9.
on March 13, 2026
Posted by: DerZauberer
[This review was collected as part of a promotion.] This phone has become a companion and go-to for almost all of my administrative needs, as well as my entertainment. It has even replaced my tablet! The AU feature has helped me more than I ever expected, especially since I didn't think I would ever use it to begin with! The only reason I didn't give it the full 5 stars is becaue I really miss being able to assign unique notification sounds to my contacts. I tend to keep my phones until they don't work anymore or just cannot be kept compatible with the apps I use to monitor my health issues. I foresee not having to replace this device for many years. This is my 5th Samsung device, and I just don't find this quality in any other brand. I am certain my next device will be in this same line.