Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,709 Reviews)
Open Ratings Snapshot
Rating breakdown 19,709 reviews
5 Stars
16,980
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product. 
(
835 out of 977
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
Best samsung galaxy phone yet
on November 22, 2025
Posted by: GALAXY4WIN
[This review was collected as part of a promotion.] I love the AI feature on my new Samsung Galaxy S25 Ultra. I think it's the best phone that Samsung has made yet, with its ease of use, high quality, and high performance. I love using the AI to write emails. I use the refined features to spell-check and grammar-correct all my emails and even messages before I send them. It has helped me countless times. There is even a feature where you can change the writing style of your message/email.
This phone is the best. It takes pictures when you want them, how you want them, perfectly every time. If there is something in the picture you don't want, even if you want to remove a person or object in the background that you don't want there, you can easily remove it with the AI feature in editing.
The battery life on my Samsung Galaxy S25 Ultra is the greatest. I work long shifts, and my S25 has never left me in the dark or even stressing that my battery will die. The fast charging is amazing; in 45 minutes to 1 hour, the S25 Ultra is ready for the day.
The S25 Ultra has never felt heavy in my pocket or uncomfortable to have around me all day, even though it's a powerhouse in the palm of your hand.
I own a few Samsung Galaxy devices, like a Galaxy Book, Galaxy Watch, Galaxy Buds, and a Samsung TV. The way everything seamlessly connects in the Samsung ecosystem is just perfection—hassle-free, stress-free connection.
On top of all that, with its features, performance, and quality, it is such a good-looking phone.
Thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
PHENOMINAL SMART PHONE
on November 27, 2025
Posted by: AllenK000
[This review was collected as part of a promotion.] I love my Samsung device (GALAXY S25 ULTRA) for everyday use. If I had to compair it to other smartphone brands it would be impossible because im a dedicated Samsung customer. Thank you SAMSUNG for all the hardwork making amazing electronics. Keep up the great work and you will have a customer who will continue supporting the SAMSUNG brand...!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No Bluetooth s pen
on November 29, 2025
Posted by: Bran
Expertise:Intermediate
Verified Purchase:Yes
Phone is pretty good. Sad that it doesn't have bluetooth enabled S pen like its previous series phones. Feels lighter in weight. One feature that would be nice to bring back is phone to vibrate upon moving when you have a text. This phone only has it for missed calls instead of missed calls and texts.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Literally the best phone you can get!
on December 2, 2025
Posted by: Skainet122
[This review was collected as part of a promotion.] I upgraded my samsung from s23 ultra to s25 ultra, as soon as I got it I was already seeing the upgrade, the camera is insanely good, I love using the feature of circle to search, this phone is literally anything you can ask for. Insanely good camera, super fast, really good battery that last literally all day, moreover, for videogames is really good, I play a really good variety of games, and they run so smooth. Really Loving this upgrade, I cannot be more excited.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamDecember 2, 2025
Hi there Skainet122, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are loving the upgraded features and capabilities of your device, and that you are using it for so many hobbies and activities every day. We have shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fluctuating price
on December 18, 2025
Posted by: Ruthesh kumar
from Chicago
Verified Purchase:Yes
Phone is very good, no complaint. But the website is showing fluctuating price. I took a 512 gb for a price, but after some days for the same price 1TB was available
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra
on December 22, 2025
Posted by: Drisshd
Verified Purchase:Yes
Galaxy S25 ultra is second to none, this phone is phenomenal 👌 👏
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on December 22, 2025
Posted by: TMayfield5
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
I love the phone. Very user friendly. Fantastic pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R TeamDecember 23, 2025
Hey TMayfield5, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are thrilled to hear you are finding this device easy to use, and so amazing for capturing amazing photos and videos. We have shared links to resources to help you with additional features like Galaxy AI, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Sasmsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Missing S Pen Bluetooth
on February 12, 2025
Posted by: Henry
Expertise:Intermediate
I bought this phone recently and I am very disappointed with it, not much different from the S24 Ultra. Staple feature like using the S Pen to take pictures is removed, a feature which I've been using for over 5 years. Really poor choice to have such a useful feature.
Response from Samsung USBy R&R TeamFebruary 14, 2025
Hello Henry, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes in features of your device can take time to adjust and learn the ways you can still have the functionality you are seeking. We have provided a link to an article to help you with the capabilities of your new S Pen, as well as to the full device manual. This can help you discover both hand gestures and voice commands that can be used with the camera of your device. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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