Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,993 Reviews)
Open Ratings Snapshot
Rating breakdown 19,993 reviews
5 Stars
17,173
4 Stars
2,166
3 Stars
383
2 Stars
121
1 Star
150
86%of customers recommend this product. 
(
1,010 out of 1,179
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
Upgrade from pixel
on January 12, 2026
Posted by: Anonymous
from Las vegas,nv
Expertise:Expert
Verified Purchase:Yes
As a user of the Samsung galaxy phones most my life i made thr switch to pixel because I was offered a free phone but after using for almost a year I was regretting my decision. So when I got the opportunity to get back into the galaxy family I jumped on the s25 ultra and have never been happier
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 13, 2026
Hello Felipe Marroquin, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you are loving the usage and capabilities of your new device. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New G25 Ultra
on January 12, 2026
Posted by: Andrew
from Rochester NY
Verified Purchase:Yes
I had to get a new phone quickly, as I dropped my 4 flip & the screen was going black.
I was able to get a great deal on samsung.com ordered it off my other phone very carefully & and had my phone within 2 days!!! Loving the new technology and all the memory that I got free
Thanks samsung.com for a great deal!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 13, 2026
Hey Andrew, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you have found the whole process from purchase, setup, and inital usage to be so amazing. We have shared links to resources to help you explore your new device fully, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
amazing performance, great visual
on January 13, 2026
Posted by: Goombash
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
really nice phone - esp compared to my previous S20+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 13, 2026
Hi there Goombash, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage of your new device. We have provided links to resources to help you with additional features of your device, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on January 13, 2026
Posted by: James R
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Does all I need and more. Screen coating seems better than the S24 Ultra. So far so good...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2026
Hey James R, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that this device not only meets but exceeds all of your expectations. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Utra 1tb phone a great device
on January 13, 2026
Posted by: Dennis
from Northeast Boston Ma
Expertise:Expert
Verified Purchase:Yes
Galaxy S25 ultra is amazing with its many features beautiful design, feels great in hand, great battery, fantastic screen. I am photographer and they say the best camera is the one you have on you. I find myself shooting more with my S25 ultra's excellent camera. Samsung's AI Assist Is really good. I am really enjoying the galaxy S25 ultra Phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2026
Hello there Dennis, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how much you are enjoying using the camera on your device to capture amazing photos and videos. We have shared a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad experience
on January 14, 2026
Posted by: Farrik
Verified Purchase:Yes
To be honest, it's uncomfortable to use at all. The battery is dying quickly. This is not the Samsung I was once in love with.
Response from Samsung USBy R&R Team, January 14, 2026
Hey Farrik, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and wanting to have the best possible experience with your phone. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you continue to experience this matter with the battery of your device, or you have questions about options for smaller devices available. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy is still the best
on January 14, 2026
Posted by: Eddie C
from Edwards, CA
Expertise:Intermediate
Verified Purchase:Yes
I've been a Galaxy user ever since the S10 and Samsung keeps knocking it out of the park. The only thing I wish they would have kept was the expandable memory. Being able to suppliment my memory with an micro-SD card and not have to pay a subscription of some kind was amazing on the S-10. Other than that, I have no issues and I will continue to buy Samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2026
Hey Eddie C, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the overall usage and features of your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No Issues. Wonderful Device.
on January 14, 2026
Posted by: Anonymous
from Orlando,Florida
Expertise:Expert
Verified Purchase:Yes
No Problem With Device, Im Very Happy With My New Device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2026
Hello MelSanchez9290, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with your new device. We have provided a link to the complete manual for your device to help you maximize your experience, and discover the full capabilities of your device. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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