The new AI features are incredible, making everyday tasks smoother and more intuitive. From photography to multitasking, the phone feels responsive and intelligent. Overall, the S25 Ultra combines cutting-edge technology with a bold, elegant design—it’s a powerhouse in every sense.
Quality is great, they took the camera snap off the pen, i dont like it this much now. The pen with camera on it was so convenient and I used often.
Response from Samsung USBy R&R Team, December 29, 2025
Hi B Brooks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the quality of your new device. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for the shots you are wanting to take. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
There's lag when trying to maximize the screen using the pinch and zoom feature.
Response from Samsung USBy R&R Team, December 29, 2025
Hello Isabella, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when you have a new device that changes in functionality. We have provided links to a few guides to help you maximize the speed of your device, and responsiveness of your display. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if this frustration continues. We appreciate you being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages