Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,607 Reviews)
Open Ratings Snapshot
Rating breakdown 19,607 reviews
5 Stars
16,900
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product. 
(
766 out of 898
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
🤩
on December 16, 2025
Posted by: Ashley G
from Weslaco Tx
Verified Purchase:Yes
Great phone, so glad i upgraded! Ive had since November and it hasn't given me any issues what so ever :) definitely recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 17, 2025
Hey there Ashley G, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the upgraded features and capabilities of your new device. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra is good 👍
on December 16, 2025
Posted by: AntiApple User
from None of your business
Expertise:Intermediate
Verified Purchase:Yes
It's a big upgrade from my S10. Big as in physical phone size (its a thicc boi), as well as camera, which was almost the sole reason for my upgrade. For me, it was worth it.
I probably should have just bought a camera to be honest, but phones are just too darn convenient for a camera.
Hope this super helpful and informative review helps people!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 17, 2025
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased withthe enhanced features and capabilities of your upgraded device. We have provided links to resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along theway. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
About the S25 Ultra
on December 17, 2025
Posted by: Sandra
Verified Purchase:Yes
Well is a ood phone and the shipping was also good!
Response from Samsung USBy R&R Team, December 19, 2025
Hey Sandra, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are having such a great experience with your device. We have shared links to resources to assist you with the full capabilities of your device, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall are good except the S pen and AOD
on December 17, 2025
Posted by: Claire
from New York
Expertise:Intermediate
Verified Purchase:Yes
I am disappointed. I am missing the Note/Ultra series with Bluetooth S pen.
 
1/ NO Bluetooth on Spen
It is a BIG mistake to remove the Bluetooth on Spen, I cannot use Spen to do photo shooting and presentation now.
I believe it is the main selling points on Note/Ultra series, I am totally disappointed that Samsung remove this function, the Spen is just a pen now to take note and draw picture, I don’t think customer need to pay the extra money to buy Ultra, they can choose the cheaper version such as S25FE, S25 or S25 plus.
Please add back the Bluetooth Spen on S25 Ultra, at least please update the system and allow customer to connect another Bluetooth Spen if they want.
 
2/ AOD customization and lockscreen display
The update have moved app notification icons to the top left corner which is tiny and not eye catching, please allow user to select how to show the app notification icons, for example, under the clock or at top left corner.
I don’t want to show app notification cards under clock when it is too big.
 
Meantime, I always love the function that we can customize my AOD on previous phone such as Note 20, S22 ultra, I can set up different image/style/clock/notification on AOD and lockscreen separately which is useful.
but now it seems a step back when Samsung take out the customization on AOD.
Also, I download the Good Lock apps and see if I can customize my AOD but nothing change, please add back the customization AOD on next system update, or at least update the function in Good Lock.
I hope the developers and support team can hear our opinions, thanks.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 18, 2025
Hello Claire, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the complete manual to help you with all options to customize your device, and align the settings to your preferences. We have lastly shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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