Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,708 Reviews)
Rating breakdown 19,708 reviews
5 Stars
16,979
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
834 out of
976)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
1
Don't buy it
on May 19, 2025
Posted by: DDelk
from Chicago
Expertise:Intermediate
This phone sucks I shouldn't have upgraded. Sometimes I can't press buttons on the screen, the front Camara puts a filter on my selfies that I have yet to figure out how to remove it, my whole home screen that shows the time and temperature just disappeared way to many glitches
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, May 19, 2025
Hi DDelk, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations. We have provided a link to an article to help you with the camera settings and features of your device. We have also shared links to the full device manual to help you with additional settings, and to the Samsung Support Team to help resolve the frustration with the software changes. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Reviewed!
on October 16, 2025
Posted by: CLOUDMONKEY
[This review was collected as part of a promotion.] As of my last update in October 2023, the Samsung Galaxy S25 Ultra has not been officially released or announced, so there are no concrete reviews or specs available for that model. However, if you're referring to a future release, like a Galaxy S24 Ultra or a rumored S25, I can offer some general trends and features we might expect based on Samsung’s previous launches in the Galaxy S series.
What to expect based on previous Galaxy S Ultra models (like the S23 Ultra):
1. Design: Samsung's Ultra models tend to have a premium, sleek design with glass backs, aluminum frames, and large displays. Expect an edge-to-edge Dynamic AMOLED display with minimal bezels, possibly with a higher refresh rate (up to 120Hz).
2. Camera: The Ultra models often push the envelope in terms of camera tech. We can expect high-end sensors, advanced zoom capabilities (100x Space Zoom, for example), and AI-enhanced photography. Samsung is known for great night mode and portrait shots as well.
3. Performance: Samsung’s Ultra models typically use the latest Snapdragon or Exynos processors, depending on the region. Expect top-tier performance for gaming, multitasking, and productivity.
4. Battery: The S Ultra phones generally come with large batteries (5000mAh or above) and fast charging, along with support for wireless charging and reverse wireless charging.
5. Software: Samsung has been improving its One UI software, so the S25 Ultra would likely run a refined version of One UI on top of Androi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on November 17, 2025
Posted by: SweetRenee
[This review was collected as part of a promotion.] I love the S25 Ultra. I really do. Previously, I had the S21. I was waiting for an upgrade to come out with the rounded edges and good reviews on the battery.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
Here is what I would like to see Samsung change: it would be great to have the option to keep the screen from timing out, and going dark, while you were on a phone call but you're not holding your phone - it's lying down on something. The screen goes blank after about 10 to 15 seconds. This happens regardless of what you have the display settings set on. This was the case on previous phones, as well. I would also like to see the option to completely disable Bixby become available. I don't use it and I feel like it takes up extra space. Samsung should also consider bringing back the option to use extra storage with their devices. This went away,without explanation, sometime around the Galaxy 10. Samsung is also no longer giving customers a cube when they purchase a phone. Finally, device care, at least for me, could be more user friendly.
I gave this phone four stars because there is so much that is great about it - the camera, the magnificent vivid colors, the battery, and so much more. The Galaxy series are awesome phones- which is why I have owned so many of them.
However, like I said, there is always room for improvement!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it. Crisp, clean and big.
on November 30, 2025
Posted by: Mikey9
[This review was collected as part of a promotion.] I love the Galaxies. I always get Ultra for the size, and higher gb for gaming, pictures and everything really. The Galaxy AI is new and taking some time to get use too but it's helpful. Love the Quality, do wish it had more color variations. Overall no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on November 30, 2025
Posted by: Ultra4Ever
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is the best phone out there. I switched from an S23 Ultra which I owned for 2 years because of the new Galaxy AI and I wasn't disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less than S24
on February 19, 2025
Posted by: User since S3
It is S24 with the number 25 on it MINUS a usable stylus
Response from Samsung USBy R&R Team, February 20, 2025
Hi there User since S3, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand it can be frustrating to feel that some of your favorite features and usages have been removed. We have provided a link to an article to hellp you with the redesigned S Pen and integrating features in to your usage. WE have also shared a l ink to the full device manual to help you discover hand festures and voice controls you can use as a replacement for some features. Lastly, we have shared a link to the Samsung Support Team if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy S25 Ultra: A Step Backwards?
on February 20, 2025
Posted by: Getittogethersamsung
Expertise:Expert
The Samsung Galaxy S25 Ultra arrives with the usual fanfare, boasting impressive camera upgrades and a sleek design. However, a critical omission and a stagnant price point leave a lingering sense of disappointment, making one wonder if Samsung is losing sight of its own innovative spirit. While the S25 Ultra undoubtedly offers a premium Android experience, the removal of the Bluetooth S Pen and the unchanged price tag feel like a significant misstep, tarnishing what could have been a truly exceptional device.
Historically, the S Pen has been a defining feature of the Ultra line, setting it apart from the competition. Its integration with the software, along with its Bluetooth capabilities for remote control and air gestures, provided a unique level of functionality. Removing this feature feels like a baffling decision, significantly impacting productivity and creative workflows. The basic stylus functionality that remains feels like a hollow imitation of what it once was, a stark reminder of what’s been lost. For users who relied on the S Pen, this change is a major downgrade, and it's hard to justify the Ultra moniker without its signature tool.
Adding insult to injury, the price of the S25 Ultra remains stubbornly high, mirroring its predecessor. In previous iterations, the inclusion of the advanced S Pen justified the premium cost. Now, with a key feature stripped away, the price feels inflated. Consumers are essentially paying the same for less, which is a difficult pill to swallow. One expects innovation and added value with each new generation, not the removal of a beloved feature while maintaining the same premium price.
Beyond the S Pen debacle, the S25 Ultra does offer some improvements. The camera system, as always, is a highlight, promising enhanced image quality and improved zoom capabilities. Performance is snappy, thanks to the latest processor, and the display remains vibrant and beautiful. However, these improvements feel incremental rather than revolutionary. They are expected advancements, not groundbreaking innovations that would justify the high price and the loss of the S Pen’s Bluetooth functionality.
It feels as though Samsung is resting on its laurels with the S25 Ultra. While the core hardware is solid, the removal of the Bluetooth S Pen and the unchanged price point betray a lack of understanding of what made the Ultra line so compelling. This decision feels like a step backward, leaving loyal Samsung users questioning the brand's direction. In a market saturated with premium smartphones, Samsung needs to do more than simply iterate; they need to innovate and provide genuine value. With the S25 Ultra, they’ve sadly missed the mark.
Verdict:
The Galaxy S25 Ultra is a powerful phone with a great camera and display. However, the removal of the Bluetooth S Pen and the unchanged price make it a disappointing offering. Users who valued the S Pen's advanced features should look elsewhere, and even those considering their first Ultra phone might find better value elsewhere. Samsung needs to rediscover its innovative edge if it wants to maintain its position at the top of the Android market.
Historically, the S Pen has been a defining feature of the Ultra line, setting it apart from the competition. Its integration with the software, along with its Bluetooth capabilities for remote control and air gestures, provided a unique level of functionality. Removing this feature feels like a baffling decision, significantly impacting productivity and creative workflows. The basic stylus functionality that remains feels like a hollow imitation of what it once was, a stark reminder of what’s been lost. For users who relied on the S Pen, this change is a major downgrade, and it's hard to justify the Ultra moniker without its signature tool.
Adding insult to injury, the price of the S25 Ultra remains stubbornly high, mirroring its predecessor. In previous iterations, the inclusion of the advanced S Pen justified the premium cost. Now, with a key feature stripped away, the price feels inflated. Consumers are essentially paying the same for less, which is a difficult pill to swallow. One expects innovation and added value with each new generation, not the removal of a beloved feature while maintaining the same premium price.
Beyond the S Pen debacle, the S25 Ultra does offer some improvements. The camera system, as always, is a highlight, promising enhanced image quality and improved zoom capabilities. Performance is snappy, thanks to the latest processor, and the display remains vibrant and beautiful. However, these improvements feel incremental rather than revolutionary. They are expected advancements, not groundbreaking innovations that would justify the high price and the loss of the S Pen’s Bluetooth functionality.
It feels as though Samsung is resting on its laurels with the S25 Ultra. While the core hardware is solid, the removal of the Bluetooth S Pen and the unchanged price point betray a lack of understanding of what made the Ultra line so compelling. This decision feels like a step backward, leaving loyal Samsung users questioning the brand's direction. In a market saturated with premium smartphones, Samsung needs to do more than simply iterate; they need to innovate and provide genuine value. With the S25 Ultra, they’ve sadly missed the mark.
Verdict:
The Galaxy S25 Ultra is a powerful phone with a great camera and display. However, the removal of the Bluetooth S Pen and the unchanged price make it a disappointing offering. Users who valued the S Pen's advanced features should look elsewhere, and even those considering their first Ultra phone might find better value elsewhere. Samsung needs to rediscover its innovative edge if it wants to maintain its position at the top of the Android market.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy tohear you are pleased with the improvements that have been made to this device including the camera and display quality. We have provided a link to an article to help you with the redesigned S Pen capabilities, and integrating them in to your usage. We have also provided links to the full device manual and the Samsung Support Team to help discover the hand gestures and voice commands that can be used with your device, and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
S PEN DOWNGRADE
on May 4, 2025
Posted by: JFin
from Ohio
Expertise:Expert
Possibly returning it soon. There are some things I love about this phone. When trying to set up my S Pen is when I found out that the functionality of it has been downgraded. I've been buying Samsung phones happily for years but why pay more for a phone that I've lost one of my favorite features of.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, May 5, 2025
Hi JFin, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to the functionality of a device and accessories can cause frustration, and hinder your overall enjoyment of your device. We have provided a link to an article to help you with the redesigned S Pen features and help you integrate them in to your usage. We have also provided a link to the full device manual to help you with voice commands and hand gestures you can also use to control your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US