Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,530 Reviews)
Rating breakdown 19,530 reviews
5 Stars
16,840
4 Stars
2,108
3 Stars
350
2 Stars
108
1 Star
124
85%of customers recommend this product.
(
711 out of
840)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
1
Disappointed
on December 9, 2025
Posted by: Anonymous
Just upgraded my S22 ultra and while transferring devices (side by side) I noticed the huge difference in the displays. The S25 ultra was dim, washed out, difficult to see the detail in the icons on the screen. I made all if the tweaks I could find to make it better but just couldn't get there. Two other big issues are 1) the phone is VERY uncomfortable to hold with the sharp edges and 2) can't use the pen to take pictures. Sent it back to AT&T right away. The Galaxy S25 ultra is an epic fail.
Response from Samsung USBy R&R Team, December 10, 2025
Hey Chuckdr, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We know upgrading to a new device can come with an adjustment period, and cause frustration as you attempt to best align the settings to your preferences. We have resources available to assist you provided below to assist you including the complete manual for devices, as well as to the Samsung Support Team to assist you with questions, or if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ilija
Expertise:Intermediate
Verified Purchase:Yes
Everything I expected and more.
Very smooth performace and hardware design.
Very smooth performace and hardware design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the update!
on December 9, 2025
Posted by: Karpington
[This review was collected as part of a promotion.] I was coming from using a galaxy S10 phone to a new S25 ultra! Oh my goodness what an upgrade! The design, the power, the efficiency! The Galaxy AI is amazing and definitely is putting in work behind the scenes and when I do to other tasks as well. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, awesome value
on December 9, 2025
Posted by: Samsungtech
[This review was collected as part of a promotion.] I have not yet, but am looking forward to using my new Samsung S25 Ultra. My wife bought one a few months back and is very pleased with the features.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hugo
from Illinois
Verified Purchase:Yes
Its an amazing phone with a preety good battery life for videos or gaming. Also The 1tb is simply amazing to have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Stev
from Indiana
Expertise:Expert
Verified Purchase:Yes
Going back to s24 ultra. Nuf said. No tangible benefits and there's plenty of negatives. Most around the "new" S-pen
Features
1
Performance
3
Value
2
Written by a customer while visiting Samsung US
Posted by: Janiece
from Portland, Oregon
Expertise:Beginner
Verified Purchase:Yes
I absolutely love this phone—it’s everything I could ask for! Every day I discover new features that make life easier and more fun. The display is stunning, the performance is lightning-fast, and the camera captures every detail perfectly. The S Pen adds incredible functionality, from notes to creative tasks, making this phone feel truly next-level. I’m so happy with it, I almost want to punch the air in excitement!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5