Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,284 Reviews)
Rating breakdown 16,284 reviews
5 Stars
14,064
4 Stars
1,756
3 Stars
287
2 Stars
89
1 Star
88
83%of customers recommend this product.
(
519 out of
624)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4
Galaxy S25 Ultra: Gorgeous, Smart, but Battery Meh
on July 30, 2025
Posted by: ScreenQueen
[This review was collected as part of a promotion.] I’ve had the Galaxy S25 Ultra for a little over two months now, and honestly, it’s one of the most impressive phones I’ve ever used. The screen is chef’s kiss—bright, vibrant, insanely detailed, and perfect for content, editing, or just scrolling. It makes everything look better. The AI features are where it really shines. From intelligent photo suggestions to live call summaries and personalized app recommendations, it feels like the phone is actually learning how I use it and helping out in small but useful ways. It adds a smart, seamless feel to daily tasks. Performance is smooth, fast, and consistent. I can multitask, create, browse, and relax without any lag or slowdown. The cameras are next-level, and the S Pen features are super handy. The only thing that bothers me is the battery. It’s not bad, but it drains faster than I think it should—especially since I don’t game or push it too hard. For such a powerful and new device, I expected a little more stamina. Overall, I’m still obsessed with it. The S25 Ultra is sleek, smart, and powerful. If they can improve battery life a bit, it’d be a near-perfect flagship.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall battery life not as much
on August 2, 2025
Posted by: Rocky79
[This review was collected as part of a promotion.] The S25 Ultra presents a compelling user experience, with a high-quality display and impressive camera capabilities, including excellent zoom functionality. The integration of AI features has shown noticeable improvement during the period of ownership. Furthermore, the device offers swift download speeds and enhanced network connectivity, resulting in fewer instances of dropped coverage. Bluetooth range is also satisfactory.
However, the battery life could be improved, and the wireless charging performance is suboptimal. While fast wired charging provides a viable alternative, the implementation of battery-saving modes, though extending the device's operational duration, may compromise location-sharing functionalities, which are essential for family members' peace of mind.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pen feature
on August 3, 2025
Posted by: Nikkitra
[This review was collected as part of a promotion.] The one thing I love most about this phone is the pen feature. I wish they would keep this on all devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sucky microphone
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I don't use the Galaxy AI.
The microphone is garbage. Unless you're speaking directly into it 2 inches away, it will hack job its way through your words and put something completely unresembling what you said onto the screen. You have to double check and proofread everything you're about to send because, no doubt, it will screw the text to speech up big time big time.
Save your money for a phone with better microphone development. This one is not it!
Considering how much we use the voice to text, and how much safer it is compared to using my fingers, especially on the road, you would think that they would get this right and figure it out right quick. Considering how much this phone costs, investing in the microphone is an outstanding idea.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi NikolaHans, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the microphone of your device. We have also provided a link to the Samsung Support Team to offer assistance if this matter continues with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
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Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 ultra
on August 12, 2025
Posted by: NYLatina
[This review was collected as part of a promotion.] It's still taking me some time to get accustomed to the new features but I'm getting there. It is fast, the pictures are gorgeous and it's a good looking phone. It's picture is crisp. Going from an old note 10+ to this is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing !!
on August 24, 2025
Posted by: Kaido81
[This review was collected as part of a promotion.] Only thing to be criticized is the removal of the Bluetooth SPen. Other than that best phone out right now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is pretty fast
on August 25, 2025
Posted by: Gio1963
[This review was collected as part of a promotion.] So far, I am very pleased with my new device. The phone has great features, picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for photos/videos and editing
on August 25, 2025
Posted by: MailmanEd
[This review was collected as part of a promotion.] I upgraded to the 25 ultra after I broke my 24. So far I liking it. Everything has been stellar and I love the jade green color. Although it's not a huge change from the 24 it's still a fantastic phone. While I was quite skeptical about the Galaxy AI features I have found some of them useful and entertaining. The live translate worked surprisingly well and I use it when talking to relatives and I don't know all the words they are saying or if I misheard something. It's also cool that it's able to keep a transcript of your calls, so you can go back and review them, which I find useful to learn new phrases and remembering important details. Aside from that the only other feature has been the photo assit which I use to make custom memes for those family group chats. Overall I've had a great experience with the phone and I especially love all the photo and video options this phone has.
Value
5
Written by a customer while visiting Samsung US