Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(17,232 Reviews)
Rating breakdown 17,232 reviews
5 Stars
14,887
4 Stars
1,855
3 Stars
303
2 Stars
95
1 Star
92
83%of customers recommend this product.
(
544 out of
652)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Great 👍 everything
on April 9, 2025
Posted by: Cam loves the phone
from CONNECTICUT
Expertise:Expert
I absolutely love this phone 📱 Awesome 👌 $!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Cam loves the phone, we appreciate you taking time out of your busy day to provide your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so in love with your new phone, and find it so awesome. We hope you'll reach out to us again any time in the future with additional feedback or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: blexjoseph
[This review was collected as part of a promotion.] I use my Samsung for internet marketing, gaming, videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My s 25
on March 18, 2025
Posted by: Anne
Such a beautiful phone and very user-friendly and the pictures are gorgeous fits in my hand easily
Written by a customer while visiting Samsung US
Customer Rating
5
This products camera is superb and quality is grea
on March 20, 2025
Posted by: Cjcar21
[This review was collected as part of a promotion.] The ease of all the apps and settings is what I love the most, the speed and processing system is fast better than any other phone I've had. Quality of the camera and pictures are amazing. Overall I give this phone 5 stars and I will continue to stay with samsung. Thank you for making a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the money
on May 3, 2025
Posted by: Hotrod
I bought this two days ago and i'm so happy that I got it
Response from Samsung USBy R&R Team, May 5, 2025
Hi Hotrod, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how excited you are about the purchase and initial usage of your new phone. We have provided a link to the full device manual to help you fully discover the features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
1
Extremely low quality with extremely high prices
on October 7, 2025
Posted by: Thiraviam
from San Francisco, California
Expertise:Expert
Verified Purchase:Yes
Price is too much but lacking in value. Particularly unlocking via finger and face recognition is too bad. At low light face recignition does not work. Cheap quality at extremely high price. Samsung company should atleast check iphones and see how to improve things.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Thiraviam, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day, and we would love nothing more than to assist you in resolving your frustrations. We have provided links to articles to help you with the fingerprint reader and facial recognition you mention with your device. We have also shared a link to the complete manual to help you with additional features and settings with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional troubleshooting if your frustrations continue with your phone. Thank you for being a Samsung customer. -Elizabeth\nSamsung phone is not recognizing fingerprints\nhttps://www.samsung.com/us/support/troubleshooting/TSG01200322/\nUse Facial recognition security on a Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS00062630/\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on April 15, 2025
Posted by: Pat M
from Eastern Shore of Maryland
I love the larger screen but I'm still learning to use it. Very nice features.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, April 15, 2025
Hi Pat M, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are enjoying the large dislay size. We have provided a link to the full device manual below to help you with your exploration of the full capabilities. We have also shared a link to the Samsung Support Team to help answer any questions that may come up as you continue using your new device, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US