Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(17,223 Reviews)
Rating breakdown 17,223 reviews
5 Stars
14,879
4 Stars
1,855
3 Stars
303
2 Stars
95
1 Star
91
83%of customers recommend this product.
(
544 out of
652)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4
This product is reliable, has a small screen.
on February 8, 2025
Posted by: Xavier
[This review was collected as part of a promotion.] I request a picture or a search or a AI request and my device responded promptly, the screen should be bigger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pen People need help
on April 25, 2025
Posted by: Jumbo Jim from Southy
Don't listen to these Bluetooth pen people! They used it once to take a picture and now it's the end of the world it's gone! 99.9% of us normies would never use it. No matter what we tell ourselves.
Response from Samsung USBy R&R Team, April 30, 2025
Hi there Jumbo Jim from Southy, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage and features of your device. We have provided a link to the Samsung Support Team for your convenience to assist you directly if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1
No pen Bluetooth
on August 16, 2025
Posted by: GuttaMan
[This review was collected as part of a promotion.] S25 Ultra created a big disappointment to fans for not making the S pen Bluetooth compatible. Shame on Samsung for changing a big key aspect of the Galaxy phone. I was very disappointed in my purchase when I realized the S25 Ultra didn't have this unique feature.
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey GuttaMan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not aligning to your expectations, and we would love to help you have the best possible experience with your device. We have provided links to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also shared a link to the full device manual to help you with hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Never worry about storage, or taking pictures
on April 19, 2025
Posted by: Wayno
from Jeffersonville in
Expertise:Expert
The best investment i made was this tool, this phone gave me,,it nake all my online task easier ,and simpler
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Wayno, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the features and capabilities of your new device, and finding it useful for a range of daily tasks. We hope you'll reach out to us again any time if you have questions about your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 everything
on April 9, 2025
Posted by: Cam loves the phone
from CONNECTICUT
Expertise:Expert
I absolutely love this phone 📱 Awesome 👌 $!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Cam loves the phone, we appreciate you taking time out of your busy day to provide your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so in love with your new phone, and find it so awesome. We hope you'll reach out to us again any time in the future with additional feedback or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: blexjoseph
[This review was collected as part of a promotion.] I use my Samsung for internet marketing, gaming, videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Customer Care+
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My s 25
on March 18, 2025
Posted by: Anne
Such a beautiful phone and very user-friendly and the pictures are gorgeous fits in my hand easily
Written by a customer while visiting Samsung US