Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,704 Reviews)
Rating breakdown 19,704 reviews
5 Stars
16,976
4 Stars
2,127
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
833 out of
975)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: Anonymous
from Irving tx
Expertise:Beginner
Verified Purchase:Yes
Enjoying S25 ultra..real good experience. Photos are really good
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 17, 2025
Hey Ameer, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the enhanced features and usage of your device, especially the camera. We have provided a link to the complete manual to help you enhance your experience with your camera, like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: bushman501
from Bayonne, NJ
Expertise:Expert
Verified Purchase:Yes
Excellent phone, probably the best I've owned, but it ain't cheap. Needed a big screen due to age and multiple app utilization. I use for banking, trading, shopping, paying bills & sometimes playing games. Upgraded because the screen on my previous, Samsung, S10+, cracked & was acting up. bought using the No Interest Samsung financing plan.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, December 17, 2025
Hey Bushman501, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device excellent for your usage, enjoying the large display size, and processing power of your phone. We would love to hear form you again any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Claire
from New York
Expertise:Intermediate
Verified Purchase:Yes
I am disappointed. I am missing the Note/Ultra series with Bluetooth S pen.
1/ NO Bluetooth on Spen
It is a BIG mistake to remove the Bluetooth on Spen, I cannot use Spen to do photo shooting and presentation now.
I believe it is the main selling points on Note/Ultra series, I am totally disappointed that Samsung remove this function, the Spen is just a pen now to take note and draw picture, I don’t think customer need to pay the extra money to buy Ultra, they can choose the cheaper version such as S25FE, S25 or S25 plus.
Please add back the Bluetooth Spen on S25 Ultra, at least please update the system and allow customer to connect another Bluetooth Spen if they want.
2/ AOD customization and lockscreen display
The update have moved app notification icons to the top left corner which is tiny and not eye catching, please allow user to select how to show the app notification icons, for example, under the clock or at top left corner.
I don’t want to show app notification cards under clock when it is too big.
Meantime, I always love the function that we can customize my AOD on previous phone such as Note 20, S22 ultra, I can set up different image/style/clock/notification on AOD and lockscreen separately which is useful.
but now it seems a step back when Samsung take out the customization on AOD.
1/ NO Bluetooth on Spen
It is a BIG mistake to remove the Bluetooth on Spen, I cannot use Spen to do photo shooting and presentation now.
I believe it is the main selling points on Note/Ultra series, I am totally disappointed that Samsung remove this function, the Spen is just a pen now to take note and draw picture, I don’t think customer need to pay the extra money to buy Ultra, they can choose the cheaper version such as S25FE, S25 or S25 plus.
Please add back the Bluetooth Spen on S25 Ultra, at least please update the system and allow customer to connect another Bluetooth Spen if they want.
2/ AOD customization and lockscreen display
The update have moved app notification icons to the top left corner which is tiny and not eye catching, please allow user to select how to show the app notification icons, for example, under the clock or at top left corner.
I don’t want to show app notification cards under clock when it is too big.
Meantime, I always love the function that we can customize my AOD on previous phone such as Note 20, S22 ultra, I can set up different image/style/clock/notification on AOD and lockscreen separately which is useful.
but now it seems a step back when Samsung take out the customization on AOD.
Also, I download the Good Lock apps and see if I can customize my AOD but nothing change, please add back the customization AOD on next system update, or at least update the function in Good Lock.
I hope the developers and support team can hear our opinions, thanks.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 18, 2025
Hello Claire, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the complete manual to help you with all options to customize your device, and align the settings to your preferences. We have lastly shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Matt
Verified Purchase:Yes
Great phone. My wife loves the camera! Display is great and has the stylist pen which is great.
Written by a customer while visiting Samsung US
Posted by: EVAN
from Warmer robins, Ga
Verified Purchase:Yes
Good, the switching to this new phone was seamless, and the picture quality it the best
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 18, 2025
Hi Evan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding the inital setup and usage of your device to be a seamless and enjoyable experience. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device and best align the setting sto your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: JLIU
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the S24 Ultra. This phone represents a significant improvement, meeting all my requirements. It is much more comfortable to hold than the S24.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 18, 2025
Hey JLIU, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and finding it a good upgrade from your previous device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Armydoc37
Verified Purchase:Yes
My battery don't last as long as my s23ultra, I added all my apps without transferring from my s23ultra to make sure had no issues. I had to restart this one a few times as well since I got it.
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Armydoc37, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Adam
from Chico, California
Expertise:Intermediate
Verified Purchase:Yes
I just really appreciate that everything is as I left it on my old phone.
Including attaching to my older 2019 samsung smart watch without issue.
And I can doodle on it with the stylus and Penup. It's not bad.
Including attaching to my older 2019 samsung smart watch without issue.
And I can doodle on it with the stylus and Penup. It's not bad.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US