Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,698 Reviews)
Rating breakdown 19,698 reviews
5 Stars
16,971
4 Stars
2,127
3 Stars
358
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
829 out of
970)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Worth the update!
on December 9, 2025
Posted by: Karpington
[This review was collected as part of a promotion.] I was coming from using a galaxy S10 phone to a new S25 ultra! Oh my goodness what an upgrade! The design, the power, the efficiency! The Galaxy AI is amazing and definitely is putting in work behind the scenes and when I do to other tasks as well. I love it!
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hi Karpington, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are loving the upgrade to your new device, and that you are finding the usage of Galaxy AI so great for streamlining so many daily tasks in your life. Please, reach out to us again in the future with questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Terrible service compared to old phone.
on December 11, 2025
Posted by: FFWP
Expertise:Intermediate
The camera is the best thing about the phone. Other than that it has terrible service. Its half of what my old phone was .. I constantly have to run a cell booster in places where I had 4g with 3 or 4 bars before. It will show you that you have 4g and 1 bar.. but good luck calling or texting out.. it doesnt even let ya try to call out. I wish I had my old phone back.. I should have bought a good camera instead.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, December 11, 2025
Hello FFWP, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important the reliable connection of your device to your carrier is to you for your phone calls, messages, and other tasks. We have provided links to a few troubleshooting guides to assist you with the connection. We have also shared a link to the Samsung Support Team if you continue to experience this frustration with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Posted by: Jane
from idaho
Expertise:Intermediate
Verified Purchase:Yes
I love this phone, it is easy to use and fast with great cameras. It also comes with interpreter which does fast translating with your voice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hey Jane, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love your new device, and that you are finding so many features that help you in capturing your amazing moments, and communicate with people around you with ease. We have shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Flappymamba
from York, ME
Expertise:Intermediate
Verified Purchase:Yes
Never seen a device so updated and love, The way it works, only have one problem that it discharge to fast
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on December 15, 2025
Posted by: yeschef
[This review was collected as part of a promotion.] I moved on to the Galaxy S25 Ultra recently and I am impressed. I knew I was buying a high-end, but the experience has exceeded my expectations. What surprised me the most is the integration of AI into everyday use; it makes everything faster and smoother, from retouching a photo to organizing my schedule. You can tell that the software and hardware are finally working as one. Excellent team, worth every penny of the investment.
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Yeschef, we appreciate you sharing your feedback on your Ssamsung Galaxy S25 Ultra. We love hearing how impressed you have been with the amazing enhancements and capabilities of your device, and that you are loving the integration of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Real good for the price, but...
on December 15, 2025
Posted by: Mineneuryuu
[This review was collected as part of a promotion.] I love this phone, and I don't regret it, but the main issue is that they removed the S Pen Air commands, and I really loved to use it in Clip Studio Paint. I find the Galaxy AI very useful since I can get more creative as it can change or create pictures/drawings, and I really love the camera because it has a high-resolution integrated system.
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Mineneuryuu, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear how much you love this phone, and are finding so many amazing capabilities of your device. We have provided a link to an article to help you with the redesigned S Pen features, and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and products overall
on December 15, 2025
Posted by: Coke
from Florida
I have been a consistent user of the S25 Ultra since its launch. As a small business owner, I find this device to be exceptionally advantageous, particularly due to the S Pen and its comprehensive functionalities. It enables me to efficiently capture, edit, and disseminate images to colleagues and clients. This device is outstanding and perfectly aligns with my professional requirements. Furthermore, its seamless integration with my Samsung tablet is a feature I highly value. The device's performance is commendable, and both the camera and storage capabilities are well-suited for my professional activities. The battery life consistently lasts throughout the day, and I have not encountered any issues with battery drainage. The display is vibrant, colorful, and offers appropriate brightness levels for various environments, which, combined with dark mode, provides a comfortable viewing experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hi Coke, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how perfect for your professional needs this device is, and how amazing the features are during usage. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Irving tx
Expertise:Beginner
Verified Purchase:Yes
Enjoying S25 ultra..real good experience. Photos are really good
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 17, 2025
Hey Ameer, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the enhanced features and usage of your device, especially the camera. We have provided a link to the complete manual to help you enhance your experience with your camera, like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US