Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,612 Reviews)
Rating breakdown 16,612 reviews
5 Stars
14,341
4 Stars
1,797
3 Stars
292
2 Stars
92
1 Star
90
83%of customers recommend this product.
(
541 out of
649)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4
Wish it had the Bluetooth pen
on June 24, 2025
Posted by: Leej2003
[This review was collected as part of a promotion.] I use this device for many things. I love the AI help with streaming homework and DIY projects.
Also, just a random conversations with ai on every day, things such as fixing computer networking systems and when does the nfl season start
Value
4
Response from Samsung USBy R&R Team, June 24, 2025
Hi there Leej2003, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding your device so useful for a range of daily tasks and questions. We have provided a link to the Samsung Support Team for your convenience to answer any questions that may come up about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Worse than S23 Ultra,no AI benefit
on June 24, 2025
Posted by: DontlikeS25
[This review was collected as part of a promotion.] Worse than S23 Ultra, dont see the AI benefit. Wallet wont work
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that upgrading to a new device can take adjustment time, and that frustration can occur when you are not having your expectations met with the functionality. We have provided a link to an article to help you with the features of your Samsung Wallet. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues, and offer additional assistance with any additional matters you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Unit meets expectations
on June 26, 2025
Posted by: Tnlam197
[This review was collected as part of a promotion.] It is great with my everyday app, and I like the read the screen feather in Galaxy AI. It is a solid choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on July 1, 2025
Posted by: PC2025
[This review was collected as part of a promotion.] I love my S25 Ultra. It has been a great phone. I have had S22 ultra and S24 plus. All phones have been great. My S25 ultra has been amazing so far. It is fast and quickly loads all my stuff. I like how easy it is navigate. My battery charge last long for how much I use my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have samsung brand for more than 15 years great
on July 2, 2025
Posted by: Joaquin
[This review was collected as part of a promotion.] I have samsung for more the 15 years and i recommend because has some many features and great technology
You can do everything on this phone
Amazing AI
You can do everything on this phone
Amazing AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 🖊 galaxy of the galaxy and I was awarded to
on July 4, 2025
Posted by: TravisScottsdale
[This review was collected as part of a promotion.] Its awesome at work too much for you and your hair is so much for you my name Alvaro
Value
5
Written by a customer while visiting Samsung US
Posted by: Tiwaah
Expertise:Expert
Verified Purchase:Yes
The phone is just different in size, but a lot of the features like 80% are also on the older phones so it's not really worth it changing your phone. I upgraded from s20 plus and not much difference. The camera on my s20 plus was even better
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mjay
from California
Expertise:Intermediate
Verified Purchase:Yes
Poor battery performance. Samsung need to step it up
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hi there Mjay, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We completely understand how important the lasting battery of your device is to you. The design of this device with the intelligent battery will adjust to your specific usage habits and adjust the consumption after a short period of usage. If this is not your experience, and you believe your device is not operating as intended, we have provided links to a few articles below to help you manually maximize the battery life. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US