Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,673 Reviews)
Rating breakdown 19,673 reviews
5 Stars
16,954
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
128
85%of customers recommend this product.
(
811 out of
949)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: Renat
from USA
Expertise:Intermediate
Verified Purchase:Yes
The unit is good but no different than s24 ultra. Even downgrade. The design is the same from s23 ultra. Cameras also pretty much the same. Cameras can't compete with Chinese brands. It's boring but recognizable. If you looking for unique experience s line isn't that.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diana
from Los angeles
Expertise:Intermediate
Verified Purchase:Yes
Everything came in as I ordered, however 2 weeks in my speaker started to do some static sounds. Volume wasn't fully up when it did it. Only happened once, but I'm scared it's gonna be a on and off thing.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hello Diana, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra with us. We are happy to hear that you were initally pleased with the usage of your device. We have provided a link to a troubleshooting guide to assist you with the speakers on your device. We have also provided a link to the Samsung Support Team and your warranty information to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
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Speaker not working on Samsung phone
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has so many features!
on October 22, 2025
Posted by: Luiseb
[This review was collected as part of a promotion.] I'm absolutely thrilled with my new device! The Samsung Galaxy S25 Ultra, with its impressive 1TB storage, has exceeded all my expectations. The camera capabilities are simply stunning, producing photos and videos of unparalleled clarity and detail. I've been particularly impressed by the integration of Galaxy AI, which has made everyday tasks incredibly intuitive and efficient. This phone truly feels like a glimpse into the future of mobile technology, and I couldn't be happier with my purchase. The only thing I did not like is that they removed the main functions of the S Pen.
Value
4
Response from Samsung USBy R&R Team, October 24, 2025
Hi Luiseb, we are grateful to you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such an amazing experience with your device, and finding it perfect for a range of daily tasks. We have shared a link to the Samsung Support Team for your convenience. They can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The real Galaxy in 7"
on October 22, 2025
Posted by: Franki94
[This review was collected as part of a promotion.] I feel like I can't get a better phone than the Galaxy S25 Ultra, it's like having everything on a 7" screen, studio quality photos, vivid and fluid videos, a workstation by activating dex with my Qled TV and using it as a work desk. With Artificial Intelligence it's another world, it helps me make the best decisions in everything, from educational games for my son, to the best oil for my car and all by just holding down the power button and sharing the screen, it can see in real time what I show it and give me the best decisions. I don't think this can be beaten, it's simply INCREDIBLE.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Franki94, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are amazed with the enhanced features, Galaxy AI, and display quality of your device. We hope you won't hesitate to reach out to us again if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on October 23, 2025
Posted by: Cbgbcash
[This review was collected as part of a promotion.] With the AI features on this phone it can literally help you with anything from pictures turn into drawings to know what restaurant you should try tonight I love it
The camera is amazing I compared the pixel 9 pro side by side and hands down the S25 took way better pics
The camera is amazing I compared the pixel 9 pro side by side and hands down the S25 took way better pics
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Cbgbcash, we are grateful for your feedback on your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and finding the features of Galaxy so helpful to you every day. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is it!
on October 23, 2025
Posted by: thebestw1
[This review was collected as part of a promotion.] 5/5 Stars
I'm absolutely loving my new Samsung Galaxy! The AI features on this phone are seriously impressive. As a bodyguard, I need a device that can keep up with my demanding schedule, and this phone delivers.
The camera is phenomenal, the AI-powered features like scene optimization and low-light enhancement make my photos and videos look stunning. Whether I'm capturing moments on the job or just hanging out with friends, the pictures turn out amazing every time.
The AI-driven video editing features are also a game-changer. I can trim, merge, and add effects to my videos on the go, which saves me so much time and effort.
The phone's performance is lightning-fast, thanks to the powerful processor and AI-optimized battery life. I can go all day without needing to recharge, even with heavy usage.
The AI-powered assistant is also super helpful - it learns my habits and suggests apps, contacts, and tasks based on my daily routine.
I'm absolutely loving my new Samsung Galaxy! The AI features on this phone are seriously impressive. As a bodyguard, I need a device that can keep up with my demanding schedule, and this phone delivers.
The camera is phenomenal, the AI-powered features like scene optimization and low-light enhancement make my photos and videos look stunning. Whether I'm capturing moments on the job or just hanging out with friends, the pictures turn out amazing every time.
The AI-driven video editing features are also a game-changer. I can trim, merge, and add effects to my videos on the go, which saves me so much time and effort.
The phone's performance is lightning-fast, thanks to the powerful processor and AI-optimized battery life. I can go all day without needing to recharge, even with heavy usage.
The AI-powered assistant is also super helpful - it learns my habits and suggests apps, contacts, and tasks based on my daily routine.
Overall, I'm thoroughly impressed with my Samsung Galaxy. It's an indispensable tool that makes my work and personal life so much easier. If you're looking for a top-notch smartphone with cutting-edge AI features, look no further!
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there Thebestw1, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so amazed with the usage of your new device, and are enjoying exploring all of the amazing features. We have shared al ink to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Fred
from West Texas
Expertise:Intermediate
Verified Purchase:Yes
Simple to shop & return my handset for credit towards the new phone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung s25 Ultra
on October 23, 2025
Posted by: KBright
[This review was collected as part of a promotion.] I’ve been using my new Samsung Galaxy S25 Ultra for everything—work, streaming, and daily life—and it honestly blows me away. The display is stunning for movies and shows, the camera makes every photo look professional, and the battery easily lasts through my workday even with constant use.
The new Galaxy AI features are surprisingly useful. I’ve been using them to summarize notes, translate on the fly, and organize my messages—it’s like having a smart assistant built into the phone.
Whether I’m multitasking for work, watching sports, or gaming, this phone handles everything smoothly without lag. It’s fast, sharp, and feels incredibly premium. I couldn’t be happier with my upgrade!
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey KBright, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the usage of your device, and finding it helpful for such a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US