Best Buy - Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)

Average customer rating

4.8

(16,592 Reviews)

Rating breakdown 16,592 reviews

5 Stars

14,321

4 Stars

1,796

3 Stars

292

2 Stars

1 Star

83%of customers recommend this product.

(

538 out of 647

)

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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)

Customer Rating

Amazing innovation of a phone

on April 5, 2025

Posted by: Omiiii

[This review was collected as part of a promotion.] Been a samsung fan since my galaxy s3. This phone has really evolved since then. Amazing features that it provides & I can tell there's more to come. Keep up the great work samsung 👏.

Value

Response from Samsung USBy R&R Team, May 22, 2025

Hey Omiiii, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so amazed with the enhanced features and capabilities of your phone. We have provided a link to the full device manual to help you fully discover the features of your phone, including Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US

Customer Rating

Great and seamless

on April 7, 2025

Posted by: KalKat

[This review was collected as part of a promotion.] The camera, set up and new AI features are amazing! Definitely the best galaxy to date. The Now Brief and audio eraser are incredible features.

Value

Response from Samsung USBy R&R Team, April 8, 2025

Hi there KalKat, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love that you are so pleased with the enhanced camera features, Galaxy AI features, and additional usages of your new phone. Please, don't hesitate to reach out to us again any time in the future with questions or if you would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Good phone

on April 7, 2025

Posted by: Ayleen

from Austin

Expertise:Expert

This phone is awesome but the battery is insufficient for a daily use

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 8, 2025

Hi there Ayleen, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are pleased with the features and usage of your new phone. We would love to help you maximize the battery life of your device, and experience the all day usage you desire. We have provided links to a few troubleshooting guides to help you with this experience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Customer Rating

Very pleased with my new Samsung Galaxy S25 ultra.

on April 29, 2025

Posted by: ARVs Galaxy

from Phoenix, AZ

Expertise:Intermediate

Just enabled my new Samsung Galaxy S25 Ultra unlocked phone. It was such a breeze. Beautiful phone. I'm stuck on Samsung products. I've had all of the Samsung Ultra phone models for about the last 5 years. I love the style of the phone, it's options and it's overall quality. Thank you Samsung

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 30, 2025

Hey ARVs Galaxy, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with your new phone, and that you found the inital setup and usage to be so easy. We have provided a link to the full device manual if you are interested in further exploring the features of your device including Galaxy AI. We have also provided a link to the Samsung Support Team to help answer any questions that may arise as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Product for my kids

on May 1, 2025

Posted by: Unique Euphoria

Bought it for my family kids enjoy playing games on it.

Response from Samsung USBy R&R Team, May 6, 2025

Hi Unique Euphoria, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that this phone hasb een such a value for your family, and that your kids enjoy using the device for their gaming. Please, reach out to us again any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Camera

on May 5, 2025

Posted by: Laradoboogie

Expertise:Intermediate

Just got one also LUV IT ❤️ great features with me 24/7

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 6, 2025

Hey Laradoboogie, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how much you love your new device, and are finding it such an amazing daily driver for your needs. Please, reach out ot us again any time with questions or to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Looks great

on May 16, 2025

Posted by: Jay K

from california

Expertise:Intermediate

Finally received and unboxed the S25 Ultra grey. It seems slighter lighter and thinner than I thought. Not that big. Love it.

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 16, 2025

Hi Jay K, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the inital usage and experience with your device, and that it is surpassing your expectations. We have provided resources to help you further explore your device, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

Not impressed

on May 26, 2025

Posted by: Kim H

Expertise:Expert

Bring back the S pen feature to take pictures and also the feature to swipe the phone to take pictures instead of having to use the volume and power button. If you bring those features back the phone would be awesome.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 27, 2025

Hi there Kim H, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important specific features of your device are to you including being able to take photos from a distance. We have provided a link to the full device manual that will highlight the usage of hand gestures and voice commands you can also use with the camera of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US

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