[This review was collected as part of a promotion.] I recently upgraded from a Samsung A72 to the S25 Ultra, and it has been a night and day difference in every regard. I love all the AI features, aswell as the integration with Gemini. It's given me an old sensation that I have been missing for really long time where one feels really excited and enthusiastic about a piece of technology.
I Also enjoy features like the Now brief, which gives me a good amount of information I generally like to know when starting my day or in the moment. Alongside this, the device's performance is astonishing in almost every regard.
My experience with the S25 Ultra has genuinely been phenomenal and so far I've only just touched the surface of everything I can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well worth it!!!
on May 9, 2025
Posted by: MrLB213
I bought this phone thinking it's not much different then my old galaxy boy was i wrong this new galaxy is way outhere, so im bearly going thru a quarter of its features and very impressive and I almost gave it 4 stars only because the weight and to square ⬛️ look the older models weren't and this is simple because I'm tire of everything looking robotic if you know what I mean, but with all the new things I can do well I could do most of them before but this took them to a new level and makes you feel like youve never been there before so good job on the galaxy and I do appreciate the sleek look, im glad I've waited after i came out for the skinner version it's still weighs a bit it's ok atleast when it goes down (wit a cover) it didn't get damaged, yes I've dropped it a few times already and I am rough with phones and this phone also is a ruff neck, yaaa- yeeee!! So if your thinking about it getting this upgrade then do it, it's well worth it, and im not one for fancy stuff but I'm enjoying this phone alot, thanks for reading and hope it helps you if your on the fence....
Response from Samsung USBy R&R Team, May 14, 2025
Hey MrLB213, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage of your device, and finding it to have so many amazing features you are still discovering. We have provided a link to the full device manual to help you in your discovery. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Subpar camera, lack of Bluetooth in S-Pen.
on May 23, 2025
Posted by: MIKEYGI
Expertise:Intermediate
Awesome battery and screen, plus cool AI stuff, but... the 10x and 30x zoom is worse than the S22 Ultra. The S Pen also lacks Bluetooth. If you've got an S22, S23, or S24 Ultra, don't bother upgrading; it's just not worth it.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey Mikeygi, thank you for your feedback on your Samsung Galaxy S25 Ultra. WE are happy to hear that you are so pleased with the battery, display, and features of Galaxy AI. We have provided links to articles to help you with the camera features and redesigned S Pen features. We have also provided a link to the full device manual that will help you discover hand gestures and voice commands that can also be used from a distance with your camera. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use camera features on your Galaxy S25, S25+, or S25 Ultra https://www.samsung.com/us/support/answer/ANS10004601/ Use the Galaxy S25 Ultra’s S Pen https://www.samsung.com/us/support/answer/ANS10004602/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
No more BT stylus.
on May 25, 2025
Posted by: Nobody
Nice phone but the one thing I use that they took away is the Bluetooth stylus. You can no longer use it for remote shutter activation.
Response from Samsung USBy R&R Team, May 27, 2025
Hi Nobody, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when a feature you have used previously has been changed. We have provided a link to the full device manual that will highlight the usage of hand gestures and voice commands you can use to control your phone camera from a distance to help you capture the photos and videos you are seeking. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 27, 2025
Posted by: Alicia
from Washington
Expertise:Expert
I do love this product it Excellent keep doing well
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi there Alicia, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how in love with your new phone you are, and that it has been such a great addition to your life every day. We have provided links to the full device manual to help you discover additional capabilities of your device, and to the Samsung Support Team if you ever have any questions. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The best Galaxy phone I have ever owned. It is a superphone!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, May 28, 2025
Hey Moe Bash, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so amazed with the powerhouse nature of this device, and finding it so useful for a range of daily tasks. We have provided links to resources to help you fully discover additional capabilities like Galaxy AI, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A33
on May 30, 2025
Posted by: Marry
I have been in using Samsung for 10 years ,I love it
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra 5g love it
on June 5, 2025
Posted by: MellowMelodys
[This review was collected as part of a promotion.] "After a few days with my S25 Ultra, I can confidently say it's an incredible device. The design feels premium and sturdy, and the new titanium finish is a nice touch. The processor handles everything I throw at it without a single hiccup, and the battery consistently gets me through a full day, even with heavy usage of social media and streaming. The camera system is incredibly versatile, and I'm especially impressed with the new ultrawide lens and the improved zoom. The AI capabilities are subtle but effective, making tasks more efficient. I appreciate the opportunity using this device