Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,553 Reviews)
Rating breakdown 16,553 reviews
5 Stars
14,287
4 Stars
1,792
3 Stars
292
2 Stars
91
1 Star
91
83%of customers recommend this product.
(
534 out of
643)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Great
on February 7, 2025
Posted by: Love it
I am happy with it i like all the great new stuff onit
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 7, 2025
Posted by: Budman
Just got the ultra and love it. It's fast easy to use
Written by a customer while visiting Samsung US
Customer Rating
5
the ease of ability to use it
on February 8, 2025
Posted by: 1234nk
[This review was collected as part of a promotion.] the layout of settings, dope down menu
is user friendly
is user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Back of phone is hot
on February 9, 2025
Posted by: Natalie
Expertise:Beginner
Beautiful phone. I am a samsung gal, s10edge ..s20fe...s23ultra...to the new 25ultra. Yall have a custom here but as soon as I got my phone I could feel how hot it gets by the camera. That worries me. Never have I felt yalls phones get so hot. Hopefully this phone is able to reach the great things they say.
I would recommend this to a friend!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey Natalie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding your new device to be beautiful. We have provided a link to a troubleshooting guide to help you with the temperature of your new device and have the best possible experience with your device. We have also shared a link to the Samsung Support Team if you have additional questions or this matter continues with the temperature of your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An Amazing phone all the way around
on February 18, 2025
Posted by: Create
[This review was collected as part of a promotion.] I love pretty much everything about the phone I just want more lol like Bluetooth S Pen but the A.I is amazing just don't want to ever pay for it lol but the phone is Amazing I upgraded finally from S21 Ultra and so Happy I did
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Titanium grade 5
on February 21, 2025
Posted by: Disappointed Customer
from WA
Expertise:Beginner
This is just about titanium grade 5 frame in official samsung case. The bottom frame got dented from falling on the concrete floor. It was in offcial samsung case that somehow the bottome of the case has wide open area. The bottome corner of the phone also got dented even inside the case.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 24, 2025
Hey there, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you, and wanting to feel confident in the durability of your device. We have provided links to Customer Care+ team, Samsung Support Team, and your warranty information for clarification, if you are seeking assistance with a repair. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has outdone itself
on February 26, 2025
Posted by: Jake1826
[This review was collected as part of a promotion.] This phone leaves all others in the dust. It's new AI experience, out of this world, the now bar, WHAT!!! Genius. Forget cameras, texting, calls, this phone has it all and then some. Great work people, keep up the incredible focus on cell phone domination.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 28, 2025
Posted by: Samsung1
[This review was collected as part of a promotion.] Perfect for work.
Perfect for work.
Perfect for work.
Perfect for work.
Perfect for work.
Perfect for work.
Perfect for work.
Value
5
Written by a customer while visiting Samsung US