Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,545 Reviews)
Rating breakdown 16,545 reviews
5 Stars
14,283
4 Stars
1,791
3 Stars
291
2 Stars
91
1 Star
89
83%of customers recommend this product.
(
533 out of
640)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
2
Too many issues
on June 24, 2025
Posted by: FoldableFan
[This review was collected as part of a promotion.] I have a Galaxy S25 ultra which i've had for 3-4 months. I mainly used the phone for calls. Surfing the internet playing some games. To state the most obvious issues, the biometrics or terrible. I have to end up putting a pin to unlock more, then fingerprint or facial id. The touch screen is not that's sensitive unless you're walking then it's very sensitive. I have created notes, documents and other items, which miraculously comes up missing. AI comes up at the most inopportune times I've never request it never ask for it, it just pops up. Other items or issues, which are not terrible but are inconvenient.
Value
2
Response from Samsung USBy R&R Team, June 24, 2025
Hey there FoldableFan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to be able to unlock your device with ease. We have provided a link below to an article to help you with the fingerprint reader not recognizing input. We have also provided a link to the full device manual and the Samsung Support Team to offer assistance with the Galaxy AI pop ups you mention, and missing documents. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great form factor and usable Galaxy AI
on June 29, 2025
Posted by: Superpotatoguy8
[This review was collected as part of a promotion.] The Galaxy AI on this device is something special because it is actually usable! Circle to search is hands down life changing and so is the ability to quickly add things to my calendar. Also, I love the new flat screen. It makes using the S pen so much easier. I just wish qi2 magnets were built in so I didnt have to use a case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S5 Ultra
on July 10, 2025
Posted by: Human44
[This review was collected as part of a promotion.] Compact with serious power. Not as large as previous "Ultra" models. Quick processing speed makes switching from games to apps or internet browsing, a breeze. Goes without saying, really great camera with awesome up to date features. Galaxy AI is super helpful. Communication and searches with Galaxy AI seamlessly provides information with the speech / audio clear and concise. Love my investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Amazing
on July 10, 2025
Posted by: BeachyQueen25
[This review was collected as part of a promotion.] I absolutely love this line of devices. I think I have had every model since the beginning. You never think it can get better and then they come out with Galaxy AI. I love the live translation feature and being able to circle and find things. I am always discovering something else this phone is capable of. The battery life is also incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Does Everything I Need — and Then Some
on July 15, 2025
Posted by: GabedaBabe
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been an amazing upgrade in my daily life. I use it for just about everything—streaming, browsing, gaming, taking photos, and staying organized throughout the day. It’s fast, smooth, and reliable.
One of my favorite features is the S Pen. I use it for drawing and sketching during downtime, and the precision is incredible. It feels natural, with barely any lag, and makes the phone more versatile, especially for creative moments or quick notes.
Galaxy AI has also been surprisingly useful. From helping organize notes to editing photos or summarizing text, it saves time and makes regular tasks a little easier. It’s smart without being intrusive, which I appreciate.
The display is sharp, vibrant, and perfect for watching movies or games. The speakers are loud and clear, and the battery easily lasts through a full day of use. The camera system is top-tier, especially in low light or when zooming in for detailed shots.
Overall, the Galaxy S25 Ultra blends powerful performance with useful tools like Galaxy AI and the S Pen, making it a great fit for everyday use—whether I’m relaxing, working, or creating.
( I am including a photo I took with the phone so everyone can see how stunning the image quality is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is the future of mobile computing
on July 15, 2025
Posted by: Jericho
[This review was collected as part of a promotion.] This is my first galaxy ultra, I've always gone with the base model because I assumed the Ultra was just bigger. When the time came for an upgrade I went with the ultra as I work in wireless sales and wanted to be able to show i use the products I'm selling, but with the S25 Ultra and Galaxy AI my feelings about the Ultra have completely changed. Everything is connected and works seamlessly in a way that feels like what I used to think the future might be like as a kid, telling Gemini to schedule dates, play music, find me an affordable motel while the voice access feature let's me control everything with just my voice in a way that feels innovative and practical. The S-Pen is fun and comes in handy when I need to make quick copies of on screen text and highlight certain passages, not to mention its got me rediscovering my love of making comics with all the different brushes, color pens, paints, and pencils!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my new S25 Ultra
on July 15, 2025
Posted by: Nick75
[This review was collected as part of a promotion.] This phone absolutely amazing and beautiful! I'm new to the AI experience. The user platform and performance of the S25 Ultra makes learning how to use AI apps and producing super cool videos and pictures. I'm still a novice at everything AI offers but definitely looking forward to learning more everyday. I love the Samsung Passkey for quick access to banking, emails, online trading and gaming. This phone has officially replaced my PC for all my work and personal needs. I really have nothing negative to include in this review. I hope everyone enjoys this phone as much as I have! 5 out of 5 stars!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my first ultra phone from Sammy and can ..
on July 16, 2025
Posted by: Air2004
[This review was collected as part of a promotion.] I kinda wish that I went with the plus instead ... don't get me wrong, I love the phone but it's just to big for me and that's saying a lot because I have big hands. I've always wanted a Galaxy Note because of the of the screen size. But now that I'm getting older and because my job doesn't allow us to have our phones while working, I'm just not that connected to my phone anymore as far as watching things online is what I mean by that.
So here are the reasons why I bought this phone and I'll say this the phone doesn't disappoint.
The screen is phenomenal the colors are perfectly represented on the screen ie the black is deep black nothing is over saturated. The screen is good for playing any game subscriptions you may have like x box.
The phone also supports all major wireless bands that I know of or need, and it also supports Wi-max.
Comes with an S-pen and the phone has a built in port for the pen.
The battery life is great. Even with heavy use ,I've had the battery get me through almost 3 days before I charged it.
I have bought a 60w and 40w charger for the phone, and I will say the charging time I feel is a little underwhelming or at least feels that. I say that because from dead to fully charged is like 1h 30m to almost 2hrs. But you can get a decent charge in about 20 minutes if you're ever in a hurry and just need some. 20 minutes will give ya like18%.
The cameras on the phone are amazing, especially the 200x one.
Galaxy Ai is awesome, wish I could say more but.
The phone also supports all major wireless bands that I know of or need, and it also supports Wi-max.
Comes with an S-pen and the phone has a built in port for the pen.
The battery life is great. Even with heavy use ,I've had the battery get me through almost 3 days before I charged it.
I have bought a 60w and 40w charger for the phone, and I will say the charging time I feel is a little underwhelming or at least feels that. I say that because from dead to fully charged is like 1h 30m to almost 2hrs. But you can get a decent charge in about 20 minutes if you're ever in a hurry and just need some. 20 minutes will give ya like18%.
The cameras on the phone are amazing, especially the 200x one.
Galaxy Ai is awesome, wish I could say more but.
Value
5
Written by a customer while visiting Samsung US