Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,357 Reviews)
Rating breakdown 16,357 reviews
5 Stars
14,121
4 Stars
1,769
3 Stars
289
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
524 out of
629)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Iam really satisfied with the phone so far
on October 3, 2025
Posted by: skasBG
[This review was collected as part of a promotion.] I changed my old phone that was s21 ultra and the battery was so bad. But with this phone everything is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not perfect, I miss my OnePlus
on October 3, 2025
Posted by: leoandthelamb
[This review was collected as part of a promotion.] Samsung tries too hard to get you to use its app suite. I have been using OnePlus phones exclusively for a decade before getting the S25 Ultra. I kinda wish I didn't switch. I miss my volume-vibrate-mute slider on the side of the phone. I miss being able to unlock the screen by just entering my 4-digit pin without having to press OK afterwards. I miss being able to change volume from the lockscreen or while the screen is off. I wish Samsung gave us OPTIONS for these features rather than forcing them upon us! Android has always been known to give its user great control. Samsung seems to be going backwards in that regard. The only thing I've found an improvement over OnePlus is the battery life which is great and lasts long, like 3 days with frequent usage. I'd have to charge my OnePlus twice in one day.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, connected, and AI integrated
on October 3, 2025
Posted by: BeatboxG
[This review was collected as part of a promotion.] I recently got the Galaxys S25 Ultra to replace my S21 Ultra, and the differences and upgrades are staggering.
From the quality of video and photos, to the integrated AI and pen, the Galaxy S25 Ultra stands out as a massive upgrade.
Games and productivity apps are super responsive thanks to the upgraded processing power. Battery lifetime also seems to be extended.
One of my favorite features is the ability to zoom during video recording with relatively smooth transitions between lenses. No more jarring or awkward pinching to get in on that detailed shot or losing the player while zooming in to get that winning goal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THESE PRODUCTS
on October 3, 2025
Posted by: Lea9511
[This review was collected as part of a promotion.] I. am an avid and preferred user of samsung phones. Starting when I'd gotten the galaxy note 10 years ago.
This phone is amazing. Long battery life, phenomenal picture and videos.
The stylus being a big point for me as my hands don't always wore. Storage being extensive. I'd gotten the ultra 3 years ago. And would remain a galaxy user whenever possible.
And the galaxy AI Is so incredibly smart
This phone is amazing. Long battery life, phenomenal picture and videos.
The stylus being a big point for me as my hands don't always wore. Storage being extensive. I'd gotten the ultra 3 years ago. And would remain a galaxy user whenever possible.
And the galaxy AI Is so incredibly smart
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone endurance
on October 3, 2025
Posted by: Tudale
[This review was collected as part of a promotion.] My Galaxy AI S25 ultra is amazing, I have been in the military for 2 years and I've upgraded from my s24 ultra I've been using this phone for a year and doing constant hard work outside in harsh terrain such as dirt, sand, mud, high humidity, rain and way much more it has survived high drops and has not been damaged, I absolutely love that I can use my phone for this kind of job and it have to worry about something happening to my device. And I definitely will be looking forward for the next device coming up next and can't wait to use it on my every day life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on October 3, 2025
Posted by: Younme
[This review was collected as part of a promotion.] Make calls, check emails, and play games
Watching movies
Watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Why take away good things?
on October 3, 2025
Posted by: OneBlessedLady
[This review was collected as part of a promotion.] I think that my device is okay but you took away live messages and the Bluetooth option for S Pen. I was really upset and frustrated when I realized that you get away with these things I understand that I'm part of the small percentage of people who actually used it but those small percentage matter. So my review is based off of my disappointment pretty much but I will say I do like the flat screen better than the raised screen on the Samsung Galaxy s22 Ultra. The reason that I upgraded was because my phone got cracked on the screen and my husband and I thought it was a good idea to go ahead and upgrade so we did and then I find out that you did away with some features and I really want to go back to the Samsung Galaxy s22 Ultra but if he could upgrade if you could maybe do some software changes Maybe if that's possible maybe you could give back the loud messages cuz I really enjoyed that
Value
3
Response from Samsung USBy R&R Team, October 3, 2025
Hello OneBlessedLady, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how distressing it can be when your device no longer has features you have used in the past, and enjoyed with previous devices. We have provided links to an article to help you with the redesigned S Pen features of your device, hand gestures, and voice commands you can use with your phone, and additional settings and features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI features!
on October 3, 2025
Posted by: MojoInFlo
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is great for gaming and especially when using the AI features and capabilities. I've made some short videos and used AI to write emails and improve condolences. I wrote one condolence and let AI tweak it and my folks on Facebook were so heartened by it. I also took pictures of my grandson and converted it to an AI image.
Speaking of pictures, I'm not a picture taking person but the ones I've shared had comments about how great they came out. I've even effortlessly streamed videos and pictures to my Samsung TV and laptop Book4.
The screen seems to have better pictures and the sound that comes from my S25 Ultra's speakers are clear and loud. The best part is the Samsung ecosystem that connects effectively to my Samsung's Watch 7, Ring, laptop and TV.
Value
5
Written by a customer while visiting Samsung US