Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,316 Reviews)
Rating breakdown 16,316 reviews
5 Stars
14,090
4 Stars
1,761
3 Stars
287
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
524 out of
629)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: SC83
Expertise:Intermediate
Verified Purchase:Yes
Camera and video function, autofocus, and image quality are significantly worse than S22 Ultra, likely due to the software. And the comparison is not even close. I hate it when smarter phones seem to get "dumber" at basic functions.
Response from Samsung USBy R&R Team, October 2, 2025
Hi there SC83, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not aligning to your expectations. We have provided links to a few articles to help you with the camera settings and features of your device. We have also provided a link to an article to assist you if your photos are dark or blurry. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Paula
Verified Purchase:Yes
Nice phone. Like it the best for the quantity of storage
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Value
5