The phone has been okay so far but I've been experiencing glitches I'm not sure why when I go into my email and come out of an email it glitches , when pressing Google meeting it glitches. The phone has been having freezing episodes of apps, seems this phone isn't compatible for uploading video to a app I consistently used when I had the s21 so the phone hasn't been the greatest so far
Response from Samsung USBy R&R Team, September 22, 2025
Hey there Leshe, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how valuable the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided a few links to articles to help you maximize the speed and resolve the freezing and glitches you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if any your frustrations continue with your phone. Thank you for being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Samsung phone or tablet freezes and crashes https://www.samsung.com/us/support/troubleshooting/TSG01001416/ App is crashing or not working on Samsung phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01001496/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want and need
on September 20, 2025
Posted by: ZenMonkey760
[This review was collected as part of a promotion.] Love this phone. With Galaxy AI, this phone is amazing. Great camera, fast operation, lots of storage. Great screen and all the features of a flagship model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with Amazing camera and other cool fea
on September 20, 2025
Posted by: Skeletor
[This review was collected as part of a promotion.] I have always loved the cameras on the Galaxy S series phones and the 25 ultra is no exception. I'm not even that good at taking pics and they still come out awesome. Tons of other features... some that I may never use. Galaxy AI is one of those. I'm not a fan of AI so I choose not to explore it's options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Review
on September 20, 2025
Posted by: Rahul918
[This review was collected as part of a promotion.] The camera on this is much better than the s23 Ultra I used before
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love thr features on this phone, well put togeth
on September 20, 2025
Posted by: Hawkeye268
[This review was collected as part of a promotion.] The ai feature is exceptional i really love it but I think some features need to be updated
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the size of my new S25 Ultra
on September 21, 2025
Posted by: PandyBear25NorthCarolina
[This review was collected as part of a promotion.] Love the camera features on the S25 Ultra however in photo editing could be more packed with features to edit photos however I haven't tested out the new software pushed updates yet. On the compliment side the zoom is incredible! The new AI features are a bit of a walk through for me but easy tutorials make features unsterstandable and intriguing to test drive. I am excited to start putting the AI to the test to see all its bells and Abilities it's capable of now after the update. I love the pen's scribe features and apps and it makes things easier and even fun (draw) Samsung has always had my attention when it comes to software, especially my phone. So far you got me at Hello (Samsung) and it just keeps getting better. Nice work and can't wait for future technology what will Samsung think of next?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awsome!!!
on September 21, 2025
Posted by: DERKkk
[This review was collected as part of a promotion.] GALAXY AI!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TEAM SAMSUNG
on September 21, 2025
Posted by: Brucie
[This review was collected as part of a promotion.] Galaxy AI works great, love it even on my old phone. ONLY UP FROM HERE BABY TEAM SAMSUNG LETS GO