Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,520 Reviews)
Rating breakdown 16,520 reviews
5 Stars
14,263
4 Stars
1,787
3 Stars
291
2 Stars
91
1 Star
88
83%of customers recommend this product.
(
530 out of
636)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
From A14 to S25 Ultra: My Tech Glow-Up!
on July 12, 2025
Posted by: Techtea25
[This review was collected as part of a promotion.] Jumping from my old A14 to the Samsung S25 Ultra has been an absolute game-changer! Seriously, it's not just an upgrade, it's a whole new world. The stunning 120Hz QHD+ display makes everything look incredible, and the Snapdragon 8 Elite for Galaxy processor means zero lag, ever. But the real star is the 200MP camera – my photos have gone from "meh" to "wow," capturing details and zoom I never thought possible on a phone. Plus, Galaxy AI is surprisingly useful, and the battery lasts forever. This phone feels premium, performs flawlessly, and has totally transformed how I use my device. If you're looking for the best, this is it. Best purchase I've made in a while!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So disappointed
on July 28, 2025
Posted by: Liz123456789
[This review was collected as part of a promotion.] I got this phone because the girl in the store showed me I could take a picture using the button on the stylus. Mine doesn't work. What a let down.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hello there Liz123456789, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when your device is not operating as expected. We have shared a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for your distance control. We have also shared a link to the Samsung Support Team to offer additional assistance with any questions you may have as you continue usage of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
They removed the most important thing
on July 29, 2025
Posted by: Sabomin
[This review was collected as part of a promotion.] What made this model, which I have been following since the Note 10 came out, very important and attractive was the usefulness of the PEN for multiple uses. In this model, they only included it as an accessory just to write on the screen and in that way I think it no longer has the same utility and value that it was given before
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Hi there Sabomin, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the accessories of your device are to you, and wanting specific functionality with them. We have provided a link to an article to help you integrate the redesigned features in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review: Samsung’s Smartest Phone.
on August 6, 2025
Posted by: Best4life
[This review was collected as part of a promotion.] Dude, the Galaxy S25 Ultra isn't just Samsung's best phone ever—it's also the smartest, thanks to Galaxy AI.
First off, the hardware is awesome. You get a killer 6.9" flat AMOLED display that's super bright and has a super-smooth 144Hz refresh rate. The titanium frame makes it feel really premium and tough. And inside, the Snapdragon 8 Gen 4 (or Exynos 2500, depending on where you are) is crazy fast, plus the 5,500mAh battery easily lasts all day and charges super quick with 65W wired or 45W wireless.
The camera setup is amazing. The 200MP main sensor gets insane detail, and the dual telephoto lenses give you sharp zoom at 5x and 10x. But what really makes the photos pop is Galaxy AI—it can fix blurry pics, get rid of shadows and reflections, or even fill in parts of a photo with generative fill.
Galaxy AI also makes everyday stuff easier. You can translate calls live, circle anything on your screen to search, rewrite texts in different ways, and summarize notes or recordings instantly. It's easy to use, fast, and built right into the phone—no extra apps needed.
Basically, the Galaxy S25 Ultra combines awesome hardware with AI that's actually useful. It's not just a phone—it's like having a personal assistant in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
worst
on August 14, 2025
Posted by: pbriggs225
from louisiana
Expertise:Intermediate
Upgraded from a s21 ultra an i have got to say what a complete DOWNGRADE the s25 ultra is. Was definitely not worth the trade!
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Pbriggs225, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day, and the disappointment that can occur when your device is not meeting your expectations. Without knowing what features you feel are not an upgrade with your device, we have provided a link to the complete manual for your device, and to the Samsung Support Team to discover the full capabilities of your device, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone in 2025
on August 31, 2025
Posted by: AndroidPerson25
[This review was collected as part of a promotion.] Now lets start off with the phone its made out of titanium, has a 200 megapixel camera with a 100x zoom and has an amazing amount of battery. I had bought this phone for my dad and he had the 23 Ultra and he loved it but I upgraded him to the 25 series because of Galaxy AI. The live translate feature in both texts and calls are his favorite things since he uses them for his business and instead of calling me for help on his phone he just uses gemini for his questions. At first he was hesitant but once I showed him how it works he loves it and uses it everyday. On top of that I have just recently got him the Galaxy Watch 8 another upgrade from is watch 4. So far he loves both devices and loves the fact that both are super responsive and don't take a long time to do what he needs to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on September 7, 2025
Posted by: The Crow
from Oregon
Expertise:Expert
It's great. The best in market, super fast, super smooth. Takes pictures like a professional camera and records great videos. The S Pen is very useful, but unfortunately, this year Samsung killed the Bluetooth, so it's not as usual as before.
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hello The Crow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the camera, speed, and smooth usage of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
S pen witouth Bluetooth... no more photos...
on September 10, 2025
Posted by: Scotti
from Buenos Aires, Argentina
Expertise:Expert
The S pen doesn't have Bluetooth, so I used it a lot in S24. It's a pitty.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 11, 2025
Hi there Scotti, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to the full manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to an article to assist you with the redesigned features of your S Pen. We have lastly, shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US