Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,418 Reviews)
Rating breakdown 16,418 reviews
5 Stars
14,176
4 Stars
1,774
3 Stars
290
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Great device great processing no lag no nothing ni
on September 15, 2025
Posted by: Sullripper
[This review was collected as part of a promotion.] I've used almost everything the pen is fantastic catches everything. Galaxy ai for pictures and translation is perfect. For pictures it does everything to remove artifacts and blur but also keeps everything looking good. Translation at a 99% accuracy is amazing keeps mrle informed on what my customer needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lackluster at best
on September 15, 2025
Posted by: Yankees11
[This review was collected as part of a promotion.] I have to be honest, I had high hopes...
This phone has been a disappointment so far.
They removed some of the S Pen functionality, which is a huge bummer.
The camera can be hit and miss sometimes, with difficulties adjusting to light, and focusing issues. The zoom is incredible, but nearly impossible to steadily control. There are weird quirks in some of the software that cause certain apps to override others, causing them to either try to play together, or one playing over the other when adjusting the volume.
The keyboard, even when expanded, has problems typing accurately.
Ive had better phones, that were 1/6 of the cost that performed better every category except screen resolution, and processing speed. Those are the only two things I think are remotely impressive about this phone.
Galaxy AI, is convoluted and doesn't seem user friendly. I almost never use it.
This phone has been a disappointment so far.
They removed some of the S Pen functionality, which is a huge bummer.
The camera can be hit and miss sometimes, with difficulties adjusting to light, and focusing issues. The zoom is incredible, but nearly impossible to steadily control. There are weird quirks in some of the software that cause certain apps to override others, causing them to either try to play together, or one playing over the other when adjusting the volume.
The keyboard, even when expanded, has problems typing accurately.
Ive had better phones, that were 1/6 of the cost that performed better every category except screen resolution, and processing speed. Those are the only two things I think are remotely impressive about this phone.
Galaxy AI, is convoluted and doesn't seem user friendly. I almost never use it.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey Yankees11, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your phone is to you, and wanting specific functionality during usage. We have provided a link to an article to help you discover the redesigned S Pen features and help you integrate them in to your usage. We have also shared a link to an article to help you with the camera focus of your camera, and different camera settings and features of your phone. We have lastly, shared a link to the Samsung Support Team to assist you with the apps you mention running simulatneously. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What a game changer!
on September 15, 2025
Posted by: SoloWing
[This review was collected as part of a promotion.] My new S25 Ultra is just on another level, and a big part of that is Galaxy AI. It makes a lot of my daily tasks feel smarter and way more efficient. The Generative Edit tools are mind-blowing; I can move and resize objects in my photos with a few taps, and it fills in the background like magic. It's awesome for fixing pictures on the fly without needing a separate app.
The real-time translation features are also super practical. I've used Live Translate a few times on calls, and it instantly translates what the other person is saying, which is seriously cool. For writing, Writing Assist in the keyboard is a lifesaver—it can change the tone of my messages from casual to professional, which is handy for work. And of course, Circle to Search with Google has changed how I look for things online. I can just circle an object in an image on my screen to find out what it is, which is super intuitive. All of these AI features feel incredibly well integrated into the phone and just make everything a lot easier. This is easily the best phone I've ever owned.
The real-time translation features are also super practical. I've used Live Translate a few times on calls, and it instantly translates what the other person is saying, which is seriously cool. For writing, Writing Assist in the keyboard is a lifesaver—it can change the tone of my messages from casual to professional, which is handy for work. And of course, Circle to Search with Google has changed how I look for things online. I can just circle an object in an image on my screen to find out what it is, which is super intuitive. All of these AI features feel incredibly well integrated into the phone and just make everything a lot easier. This is easily the best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: Btfldsastr
[This review was collected as part of a promotion.] I love the picture quality and well as the ability to use the s pen to snap a picture, as well as the feature to turn phots into cartoons
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is amazing!
on September 15, 2025
Posted by: Bulldawg13
[This review was collected as part of a promotion.] This phone is amazing! Sleek design,fast interface, and I love the new features that Samsung has add to the Galaxy A.I.! Only thing I want to see is more choices for Bixby voice. Thank you Samsung for a wonderful device and all around experience!
Sincerely,
BRIAN B.
BRIAN B.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What a flagship should be
on September 15, 2025
Posted by: EscoInc1
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a device that solidifies its place at the pinnacle of the Android market. From a hardware perspective, it is a masterclass in refinement. The build quality feels premium and substantial, with a subtly redesigned frame that feels both durable and comfortable in hand. The display is, without question, the best on any smartphone. Its clarity, brightness, and color accuracy are unmatched, and the anti-reflective coating is a truly welcome addition that makes viewing in any lighting condition a pleasure.
Performance is exactly what you would expect from a flagship device. It is incredibly fast and responsive, handling everything from demanding games to intensive multitasking with ease. The device runs cool and maintains its speed throughout use. The battery life is also impressive, easily lasting a full day of heavy use and often extending into the next.
The camera system is another standout feature. The versatility offered by the multiple lenses allows for creative and high-quality photography in almost any situation. The main sensor captures stunning detail, while the telephoto and ultrawide lenses provide excellent options for different shots. Pictures are consistently bright, sharp, and well-exposed.
The software experience with One UI 7 and the integrated Galaxy AI features is where the phone truly distinguishes itself. The AI tools are genuinely useful and not just a gimmick. Features like the drawing assist and various photo editing capabilities
Performance is exactly what you would expect from a flagship device. It is incredibly fast and responsive, handling everything from demanding games to intensive multitasking with ease. The device runs cool and maintains its speed throughout use. The battery life is also impressive, easily lasting a full day of heavy use and often extending into the next.
The camera system is another standout feature. The versatility offered by the multiple lenses allows for creative and high-quality photography in almost any situation. The main sensor captures stunning detail, while the telephoto and ultrawide lenses provide excellent options for different shots. Pictures are consistently bright, sharp, and well-exposed.
The software experience with One UI 7 and the integrated Galaxy AI features is where the phone truly distinguishes itself. The AI tools are genuinely useful and not just a gimmick. Features like the drawing assist and various photo editing capabilities
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on September 15, 2025
Posted by: DahLissa
[This review was collected as part of a promotion.] I truly appreciate the Galaxy AI has helped tremendously.. love the bigger display and the cameras are awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is way to good and fast love it
on September 15, 2025
Posted by: LoveitAI
[This review was collected as part of a promotion.] We're building a I and having a gemini app.It's great product
I love it the phone is built for Galaxy AI.
Way too fast.
I love it the phone is built for Galaxy AI.
Way too fast.
Value
5
Written by a customer while visiting Samsung US