Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,516 Reviews)
Rating breakdown 16,516 reviews
5 Stars
14,260
4 Stars
1,786
3 Stars
291
2 Stars
91
1 Star
88
83%of customers recommend this product.
(
530 out of
636)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
2
Missing old features
on April 19, 2025
Posted by: Fern
from North carolina
Expertise:Expert
U cant lock a text to save permanantly and u camt use stylus to take picture, u camt change ppls text notification tomes if u delete their text it deletes the tone u assigned...missing these features not liking my new phone now im stuck with it
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, April 21, 2025
Hi Fern, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that it can take time to adjust the settings of your device to your preferences, and we have provided a link to the full device manual to assist you at your convenience. We have also provided a linkto the Samsung Support Team to offer additional one on one assistance if that is your preference. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone have a big space and high performance ..
on April 22, 2025
Posted by: Ilovemyself
I bought this S 25 Ultra this month of April for my birthday gift for myself and I love this phone they have a lot available features that I can 😉 😉 enjoy to play,take a photo and draw anything I really love my new phone..
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Ilovemyself, we appreciate you sharing your experience of your new Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your device, and finding so many fun uses for the enhanced features of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY S25 ULTRA TITANIUM WHITESILVER 1TB
on May 13, 2025
Posted by: Jess
from NEW YORK, NY
Expertise:Intermediate
Prepare to be absolutely blown away! The Samsung Galaxy S25 Ultra isn't just a phone; it's a portal to the future, and it deserves a resounding 5 out of 5 stars! From the moment you unbox it, you can feel the premium craftsmanship and cutting-edge technology radiating from this device.
Let's start with the visual masterpiece that is the display. Colors explode with vibrancy and clarity on the Dynamic AMOLED 3X screen. Scrolling is buttery smooth thanks to the adaptive refresh rate, and even under the brightest sunlight, the screen remains perfectly legible. Watching videos and playing games is an immersive experience unlike any other.
Let's start with the visual masterpiece that is the display. Colors explode with vibrancy and clarity on the Dynamic AMOLED 3X screen. Scrolling is buttery smooth thanks to the adaptive refresh rate, and even under the brightest sunlight, the screen remains perfectly legible. Watching videos and playing games is an immersive experience unlike any other.
The camera system is simply phenomenal. Samsung has once again raised the bar, delivering incredible detail and dynamic range in every shot. Whether you're capturing sweeping landscapes or intricate close-ups, the results are consistently stunning. The zoom capabilities are mind-boggling, allowing you to capture crisp photos from incredible distances. Low-light performance is equally impressive, producing bright and clear images even in challenging conditions. The sheer versatility of the multiple lenses ensures you're always ready for any photographic opportunity.
Performance is lightning fast and incredibly smooth. The latest processor handles demanding tasks and graphics-intensive games with effortless ease. Multitasking is a breeze, with apps launching instantly and running seamlessly in the background. You'll never experience lag or slowdown, no matter how much you push this powerhouse.
Battery life is exceptional, easily lasting a full day of heavy use. And when you do need to charge, the super-fast charging capabilities get you back to 100% in no time.
Beyond the core features, the S25 Ultra boasts a sleek and durable design, intuitive software, and a host of innovative features that truly enhance the user experience. From the enhanced S Pen capabilities to the seamless integration with the Samsung ecosystem, every aspect of this phone feels thoughtfully designed and expertly executed.
In conclusion, the Samsung Galaxy S25 Ultra is not just an upgrade; it's a revolution. It sets a new standard for what a smartphone can be, delivering unparalleled performance, a breathtaking display, a groundbreaking camera system, and exceptional battery life, all wrapped in a stunning design. If you're looking for the absolute best that Android has to offer, look no further. This phone is a game-changer and earns a perfect 5 out of 5 stars!
Beyond the core features, the S25 Ultra boasts a sleek and durable design, intuitive software, and a host of innovative features that truly enhance the user experience. From the enhanced S Pen capabilities to the seamless integration with the Samsung ecosystem, every aspect of this phone feels thoughtfully designed and expertly executed.
In conclusion, the Samsung Galaxy S25 Ultra is not just an upgrade; it's a revolution. It sets a new standard for what a smartphone can be, delivering unparalleled performance, a breathtaking display, a groundbreaking camera system, and exceptional battery life, all wrapped in a stunning design. If you're looking for the absolute best that Android has to offer, look no further. This phone is a game-changer and earns a perfect 5 out of 5 stars!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Hey Jess, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage o fyour device, finding it so superior in camera, display, and versatility of usage. We have provided a link ot the Samsung Support Team for your convenience. They can offer one on one assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Love my phone, but it doesn't feel brand new. The volume is not very good, and the battery doesn't last a full day. For the price I paid, I think I received a refurbished phone.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hi Candi Davis, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you love the features of your new phone, and we would love to help you resolve the frustrations you mention experiencing. The battery life should maximize after a short period of usage, and the device makes adjustments to your specific consumption. If this is not your experience we have provided links to troubleshooting guides to help you maximize the battery life. We have also shared links to articles to help you with the speaker of your device, and enhanced audio settings. We have lastly, shared a link to the Samsung Support Team if these experiences continue or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
1
Pop up Ads
on June 16, 2025
Posted by: Mercy
Having a lot of problem with the pop up ads. Could be changing phone if I don't get the help 😢😢
Response from Samsung USBy R&R Team, June 16, 2025
Hey Mercy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important the uninterrupted usage of your device is to you every day. We have provided a link below to an article to help you address and resolve thismatter at your convenience. We have also shared a link to the Samsung Support Team if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Customer Rating
5
Super Good!!!
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I'm impressed and glad I upgraded from my s24 ultra to the new s25 ultra . I can really tell the difference. Much smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Should have kept my S24 Ultra
on February 10, 2025
Posted by: jd1761
from Miami
Expertise:Intermediate
Should have kept my S 24 Ultra. Received S 25 Ultra and feels like I downgraded from first class to coach. Small phone, rounded corners, no bluetooth pen. Just like every other phone except twice the price.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Jd1761, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device are to you every day. While the corners have a more round shape with the Galaxy S25 Ultra the display size has been slightly enlarged from 6.8 inches to 6.9 inches. The weight has been lessened and the width and depth have been made smaller for a more easily carried device. If you are seeking a larger display the Z Fold Series of device has the largest inner display. We have also provided a link to an article to help you with the updated features and usage of the S Pen with your device. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung The Unbeatable.
on February 11, 2025
Posted by: Indrakumar
[This review was collected as part of a promotion.] Samsung is the best phone ever made, i started with my first phone with Samsung Galaxy S, and never left samsung again Now with "Seamless action across apps" is so smooth that I find myself slower than the screen response. The "Audio Eraser" feature is the best with a lot of noise reduction in my videos, example the aircondioner or a fan sound. "Now Brief" is a quick stop for a shortcut for viewing topics which are interesting to you as per your preference. The camera on my S25 Ultra is so amazing that me being a photography hobbyist using Nikon D610 am very impressed with the night shots of S25 Ultra, To sum it up, this phone has made a growth in technology every year impressing every user every time. Have been always recommended Samsung to all my friends and will continue to recommend.
Value
5
Written by a customer while visiting Samsung US