Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,485 Reviews)
Rating breakdown 16,485 reviews
5 Stars
14,236
4 Stars
1,781
3 Stars
290
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
528 out of
633)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
3
The phone is amazing but...
on September 15, 2025
Posted by: Christraw017
[This review was collected as part of a promotion.] I had the s23 ultra, my very first samsung phone from the S family. The phone was perfect, no problems with wifi or speed, the only downside was the camera when zooming the pictures where always blurry. So i decided to upgrade to s25 ultra hoping it will improve. It did improve but is not perfect, camera still blurry with zoom and wifi speed still stuck on 300Mbps. Already inform of the problem and with the last update improve a little to 400Mbps having 1GB on the house. Already test it with my samsung galaxy tab s9 plus having all my speed without losing any. The s25 ultra right now has a little problem with the volume down button getting stuck. Also the battery isn't great, it does last all day if you don't use it frequently. If i am using it all day reading it last at least 4 hours.
Again the best phone yet but disappointed from those minor issues, i hope i can get an upgrade.
The most important thing, AI, amazing gemini it helped me to do coding, searching information and teaching me new stuff. Although for an AI phone, when i use it too much the phone overheat and get stuck. Please fix that.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Christraw017, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced camera usage of your device. We would love to help you maximize the speed, battery life, and temperature of your device, and have provided links to resources to assist you with these frustrations at your convenience. We have provided also provided a link to the Samsung Support Team to assist you further if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is mind blowing
on September 15, 2025
Posted by: Brattyt1
[This review was collected as part of a promotion.] I'm upgrading from S22 ultra to S25 ultra and everything about this phone is great! The AI technology, being able to love and like via RCS messaging, the pop up bubbles when you get messages, just to name a few. The cameras and being able to do duo/direct while videotaping. The battery learning how and what I use most to save on my battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on phone. Better than last phone.
on September 15, 2025
Posted by: Ndnjuwel
[This review was collected as part of a promotion.] Great phone, great features. Much better than last phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all-inclusively Amazing 👏🏽
on September 15, 2025
Posted by: Dabasics
[This review was collected as part of a promotion.] This phone is amazing its fast, and reliable and very versatile whether you using it to stream movies or music,like me or play games, School, and even work. it's fast and reliable and not to mention the Galaxy AI That's included in the phone is out of this world and very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out now
on September 15, 2025
Posted by: Rome25
[This review was collected as part of a promotion.] The best phone on the market. Samsung out did their selves. The camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A User interface that complements the modern tech.
on September 15, 2025
Posted by: Heman007
[This review was collected as part of a promotion.] An absolute delight to use Galaxy AI on my 25 Ultra. This user interface complements the modern technology and competitive AI versions. You don't have to be a techie to incorporate AI in your everyday discussions, messaging, social media & internet searches, Galaxy AI does it for you. Next generation Apps & Toolkit to help you stay informed and involved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent screen
on September 15, 2025
Posted by: Grazilli
[This review was collected as part of a promotion.] I beautiful and strong device, The best mobile phone device o. The planet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Love for the Ultra
on September 15, 2025
Posted by: SamsungUltra4Life
[This review was collected as part of a promotion.] The S25 is my favorite phone to date! I've had the ultra since it's been the Note and it just keeps getting better. I tried other phones (like the fold) but had to go back to my roots. I love the screen size and feel of the phone. I also love having the pen for whenever I need it or to take a quick photo shot without my phone in hand! Speaking of photos, the camera on this thing has always been ahead of its time, especially when taking outside photos. They are always crisp and make me feel like I can take some pretty great shots. The ultra is like home to me. I've been super happy with it and continue to love it even more as new features get added throughout the years, like Galaxy AI, with this model.
Value
5
Written by a customer while visiting Samsung US