Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,505 Reviews)
Rating breakdown 16,505 reviews
5 Stars
14,251
4 Stars
1,786
3 Stars
290
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
530 out of
635)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
1
Samsung did us loyal customers dirty
on February 25, 2025
Posted by: DisabledTechGuru
[This review was collected as part of a promotion.] After being a loyal Samsung customer since the introduction of the Note series, I can officially say that I'm done with Samsung after they removed the Bluetooth capabilities from the spen. As someone who disabled, I depend on the spen to take pictures when I'm but physically able to get to my phone and take the picture. This is a huge slap in the face to those of us with disabilities and I will no longer celebrate Samsung's inclusivity In the disabled community because they have OFFICIALLY shown us the door. I will but be buying another Galaxy flagship phone until the Bluetooth capabilities are added back to the spen.
Value
1
Response from Samsung USBy R&R Team, March 3, 2025
Hello DisabledTechGuru, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how valuable specific functionality of your device are to you every day. We would love to help you discover the changes int he functionality, and ways you can continue to use your camera without the device directly in hand. We have provided a link to an article to help you with the features of the redesigned S Pen. We have also provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
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Written by a customer while visiting Samsung US
Customer Rating
5
Premium device, everything you would need
on July 12, 2025
Posted by: BroadView78
[This review was collected as part of a promotion.] Excellent device, battery life is great! Use some of the Galaxy AI features, it's okay, still needs refinements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen grate for video streaming
on September 1, 2025
Posted by: Elate48
[This review was collected as part of a promotion.] I like watching videos on my phone the quality and images is great I binge watch shows and videos.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anderson
Verified Purchase:Yes
The best phone ever is faster and the charge is very stronger
Written by a customer while visiting Samsung US
Customer Rating
1
Another failure.
on June 15, 2025
Posted by: PianoMan
Expertise:Intermediate
The reason I started purchasing Samsung products was because they WERE a highly innovative manufacturer that offered unique concepts, amazing quality, and packed so many features into their flagship phones it was impossible to get bored..
Unfortunately, that's just not the case anymore. The s25 Ultra is a flat, vapid, overpriced generic Android device. All Samsung does now is copy and compete with the "fruit phone". With each new model, Samsung removes features and somehow raises the price. I've had to watch them casually do away with my favorite features, elegantly CURVED EDGES, cool IR technology, bluetooth Smart Pen, SD CARD SLOT, just to name a few, and this overpriced piece of junk.
Unfortunately, that's just not the case anymore. The s25 Ultra is a flat, vapid, overpriced generic Android device. All Samsung does now is copy and compete with the "fruit phone". With each new model, Samsung removes features and somehow raises the price. I've had to watch them casually do away with my favorite features, elegantly CURVED EDGES, cool IR technology, bluetooth Smart Pen, SD CARD SLOT, just to name a few, and this overpriced piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
Hey PianoMan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that updates to the device and overall functionality can cause frustration as you adjust your usage to the updated features. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the full device manual to help you discover and align all of the amazing features in to your usage. We have also provided a link to the Samsung Support Team if you are interested in exploring digital cloud based storage expansion that has the added benefit of access to your media in across all of the devices in your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Crazy fast
on February 11, 2025
Posted by: Coachdana530
[This review was collected as part of a promotion.] I upgraded from an S22 ultra and everything about the phone feels blazingly fast the seamless action across apps and devices with my other Samsung devices including my watch, buds, sound bar and TV is amazing. Can't say I'm overly impressed with their new Now Brief, it's nice, but not ground shaking, in fact don't really use it. However the AI, such as auto transcribe is amazing....so saying it has crashed twice in a week doing nothing more than reading +on two different apps)... It started right back up, but no way to give 5 stars when that happened.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great addition to my Galaxy family.
on March 1, 2025
Posted by: 88raygen
[This review was collected as part of a promotion.] The Galaxy S25 Ultra will give you a seamless experience with its lightning-fast app transitions. This powerhouse of a phone deserves all five stars for its smooth, efficient multitasking capabilities. Whether you're switching between heavy-duty gaming or streaming videos, it performs flawlessly.
Truly a top-tier device!
Truly a top-tier device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!!
on March 23, 2025
Posted by: Nakita024
[This review was collected as part of a promotion.] I got the Galaxy S25 Ultra, mainly for the 100X zoom camera, which works great if you can hold still enough. But the pictures are amazing.
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Nakita024, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so thoroughly enjoying the usage of your new device, especially the camera and features of Galaxy AI. We have provided a link directly to the Samsung Support Team. These experts can work with you one on one through chat to assist you resolving the matter with your talk to text. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US