Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(17,381 Reviews)
Open Ratings Snapshot
Rating breakdown 17,381 reviews
5 Stars
15,016
4 Stars
1,873
3 Stars
305
2 Stars
95
1 Star
92
84%of customers recommend this product. 
(
547 out of 655
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
Translation Feature is Awesome!
on August 19, 2025
Posted by: DreamWeaverSerenity
[This review was collected as part of a promotion.] I love having the ability to translate pictures, messages from friends in their language and being able to respond to them in their language. I have not yet figured out how to use the live phone call translation feature. I look forward to figuring it out so I can have live phone call conversions with my friends while they speak their language and me mine, but we hear each others responses in our language. This phones camera also takes amazing photos and videos. While playing games it works beautifully and smoothly. I do enjoy the AI function, especially when searching up information, medications, etc. I look forward to interacting with it even more as time goes on. This has been my favorite of the galaxy phones so far. You never fail to disappoint Samsung! I only upgrade about every 2.5 to 3 years so I am very pleased with this phone all around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always exceeds expectations
on August 19, 2025
Posted by: Aceofspades1994
[This review was collected as part of a promotion.] Long time Galaxy phone owner since the Galaxy S3 base phones have always allowed me to do what I expect a smartphone should do from good response time when using various applications to high quality images and video. The S pen from the note series that's been adopted into S series was always a niche but useful feature I hope to see Samsung innovate this phone future possibilities are endless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features of this phone
on August 19, 2025
Posted by: IIIrdDegr333
[This review was collected as part of a promotion.] There's been absolutely nothing that I use/need in this phone that has disappointed me once bit. Not yet at least. And there's sooooo many features that I haven't even used yet. There's a lot. And it's always fascinating every time I try something new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S23 Ultra to the S25 Ultra
on August 19, 2025
Posted by: Tayler
[This review was collected as part of a promotion.] I switched from the S23 ultra to the S25 ultra and I must say, im a little disappointed in the camera quality. I feel like lowering the MP on both eh front and back was a down grade to the phone. However I must add the battery life compared to the S23 Ultra is a big improvement. The slim design of the phone fits a little more comfortable in my hand however I am missing the screen size difference. As far as the overall performance of the S25, im a little impressed at the changes and upgrades from the S23 to the S25.
Galaxy AI, on the other hand im finding quite frustrating. The results that are generated from the assistance asked for doesnt quite match. So ive tended to just stay away from the galaxy AI. The only feature I find somewhat remotely helpful is galaxy AI in the photo editing. Even then its quality of results just dont meet expectations!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 20, 2025
Hey Tayler, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations. We also understand that new devices can take time to adjust to with the enhanced features. The camera on your Samsung Galaxy S23 Ultra has on the rear a 200MP Wide, 12MP Ultra Wide, 10MP Tele 3X Optical Zoom, 10MP Tele 10X Optical Zoom, and 100X Space Zoom. Your new Samsung Galaxy S25 Ultra has a 200MP Wide, 50MP Ultra Wide, 50MP Tele 5X Optical Zoom, 10MP Tele 3X Optical Zoom, and 1200X Space Zoom, and both devices have a 12MP front camera. The display on your Samsung Galaxy S23 Ultra has a 6.8 inch display size, and the Samsung Galaxy S25 Ultra has a 6.9 inch display size but has the rounded corners. We have provided a link to an article to help you with the different camera settings on your new device, and also to complete manual for your device to help you with the features of Galaxy AI. We also have shared a link to the Samsung Support Team of offer additional assistance if your frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Form factor perfected
on August 19, 2025
Posted by: Bdwright
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is, without exaggeration, one of the finest smartphones Samsung has ever produced. From the moment you pick it up, the build quality speaks for itself, sleek, refined, and durable, it feels like a true flagship. The display is nothing short of breathtaking: the brightness, sharpness, and smooth refresh rate combine to make everything, from streaming movies to scrolling social feeds, look spectacular.
Performance is lightning fast thanks to the latest Snapdragon processor, handling multitasking, gaming, and productivity apps with absolute ease. Battery life is another highlight; even under heavy use, it easily powers through a full day, and the charging speeds make quick top-ups effortless. The cameras, as expected, are a photographer’s dream. Samsung continues to lead the industry with incredible versatility, detail, and low-light performance that borders on magical.
Software refinements have made One UI feel more intuitive and polished than ever. Productivity features, especially with the S Pen, feel fluid and natural, making this a true all-in-one powerhouse for both work and play.
The nitpick: the phone is undeniably large and a bit unwieldy for one-handed use. While this is the trade-off for its massive display and battery, some users may find it cumbersome in day-to-day handling.
Verdict: The Galaxy S25 Ultra is the closest thing to a “no compromise” phone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on August 19, 2025
Posted by: Ricky1582
[This review was collected as part of a promotion.] Galaxy AI is also!!!!!!
This phone has great streaming and gaming features!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra: The New Apex Predator
on August 19, 2025
Posted by: Chadd1234
[This review was collected as part of a promotion.] Its refined titanium frame and stunningly bright, anti-reflective flat display set the stage for the blistering Snapdragon 8 Gen 4 chip. Next-gen Galaxy Al is seamlessly woven into the experience, feeling faster and more intuitive than ever.
The true magic, however, is the camera system. A larger 200MP sensor delivers breathtaking low-light photos, but the revolutionary variable telephoto lens is the star. Having seamless, crystal-clear optical zoom from 3x all the way to 10x is a game-changer, producing shots other phones can only dream of. The 100x Space Zoom is now so sharp it's genuinely useful.
An uncompromising fusion of power, intelligence, and photographic prowess, the S25 UItra is simply the new benchmark for what a flagship phone should be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Typical Samsung
on August 19, 2025
Posted by: TheJeff
[This review was collected as part of a promotion.] Been using Samsung for years and has never let me down. The S25 Ultra is a great phone and is more than capable of doing anything and everything I need!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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