Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(17,422 Reviews)
Rating breakdown 17,422 reviews
5 Stars
15,051
4 Stars
1,879
3 Stars
305
2 Stars
95
1 Star
92
84%of customers recommend this product.
(
548 out of
656)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
This is the best phone I have ever had
on August 19, 2025
Posted by: Miky777777
[This review was collected as part of a promotion.] The s 25 ultra is a great phone but it's expensive but its all worth it because its comes with a great camara that has a 200 Mega pixel lens witch let's you take amazing photos and videos and galaxy Ai helps alot with editing pictures, gaming on this phone is amazing and soo smooth with the 8 elite chip it helps for smooth game play and with the 12 gigs of ram I can play games while streaming them and listen to music at the same time and all while keeping smooth game play. great phone overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very fast and reliable
on August 19, 2025
Posted by: Yidygee
[This review was collected as part of a promotion.] The phone is very fast, but when im taking a video it sometimes not stable, and my charging port became loose after 3 months.
Galaxy AI is has helped me alot with write messages.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is amazing and the coolest phones ever.
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have the samsung s22 ultra, I love 2 use it for art and gaming, but I mostly use it for art and the quality is amazing, I love to make my comic books art with my s22 pen, it's fun to also make silly faces on the screen with the s22 pen and write silly cute things on it. Samsung takes amazing pictures gives me a smile everyday to see myself happy on pictured with it. Samsung, keep up the great work with your amazing devices, ever since I was a kid I always been a big fan of you, thank you for making my childhood with this device, have a wonderful day sending love and god bless you. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As always, Galaxy murders the competition
on August 19, 2025
Posted by: Thaddeus
[This review was collected as part of a promotion.] I love my Galaxy 25 Ultra. The only thing I didn't like was not all of my apps transferred, as they are no longer available. In the past, they always transferred with Smartswitch.
The camera is fantastic, the options for Microsoft Word is key for me.
The camera is fantastic, the options for Microsoft Word is key for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features and how easy it is to use
on August 19, 2025
Posted by: Antlion
[This review was collected as part of a promotion.] I use my galaxy 25 ultra everyday. And the galaxy Ai is something I utilize on a daily basis as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back to Samsung!!
on August 19, 2025
Posted by: Enslugen86
[This review was collected as part of a promotion.] Completely satisfied with my S25 Ultra. I had switched to the Pixel on my last purchase and instantly regretted it. I really appreciate the fact that i have the S pen that stays completely secured in the phone until pressed. Will get a substantial amount more useful during winter and cold days. Constantly gaming and trading crypto currency in my phone. This hasn't changed how long my battery lasts by too much. Obviously, considering constant usage will Obviously drain your battery quicker. The definition and quality of the graphics in gaming are better than a lot of TV pictures. No screen lagging or overheating, whatsoever! Definitely going to be staying with Samsung for every future phone purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Over hyped and lacking originality
on August 19, 2025
Posted by: DupedInDetroit
[This review was collected as part of a promotion.] I'm a long term Samsung Galaxy user. I've had the Note series since the Note 2 over a decade ago. The ONLY reason I switched to the 25 Ultra is because I clumsily washed my Note 10+5G in the washing machine and I needed something ASAP. ( My Note 10+ was fine after 2 weeks of drying out but I had already processed the insurance claim) After going back and forth with insurance not getting me a comparable phone, I ordered the 25 Ultra. I had to get the 1 TB as I'm a power user and my 10+ had the expanded SD slot with a 1 TB.
The only thing I like about this phone is the AI features, which are now available older models. The audio cleanup is great, although it's starting to sound robotic now.
The phone locks up, shuts down apps that have been stable on all my previous Galaxy devices, it overheats, the lack of BT on the S Pen is tolerable but still frustrating, the BT disconnects from my watch and other devices at random, the screen doesn't always recognize when I am touching it, it fails diagnostic tests occasionally. Overall it's not a great phone. Not to mention, it doesn't have the originality of the Galaxy series anymore as the body is moreso straight edged instead of the unique curved edges and sides.
I'll likely be returning this and looking for a 23 or 24. It definitely feels like a downgrade.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We would love to help you maximize your experience with your device and best align the settings and features to you preferences. We have provided links to articles to help you with the redesigned S Pen features, freezing, apps crashing, temperature, and connection of your device. We have also shared a link to the Samsung Support Team if you frustrations continues or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sansung 25 ultra
on August 19, 2025
Posted by: Wellingtonwilliams123
[This review was collected as part of a promotion.] The best Phone sansung created !!!!I am very happy
Value
5
Written by a customer while visiting Samsung US