Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(17,447 Reviews)
Open Ratings Snapshot
Rating breakdown 17,447 reviews
5 Stars
15,073
4 Stars
1,882
3 Stars
305
2 Stars
95
1 Star
92
83%of customers recommend this product. 
(
549 out of 658
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5 out of 5
5
I WAS WRONG!¡!
on August 16, 2025
Posted by: Mischief
[This review was collected as part of a promotion.] I can admit when I am wrong, and this is one of those times! I've, for the most part, always believed upgrades from, for example, a Samsung Galaxy S21 Ultra (Which,in my opinion, is one of the best phones Samsung made!) To a Samsung Galaxy S22 Ultra a couple months after buying the first one, is not a good enough of an upgrade to be worth the cost or the time/effort of a trade in just to have the next model do it again in a few more months. Welp! The last couple, especially the S24-U to the S25-U is well worth it. What are device especially with the new Galaxy AI and the new and more advanced features and abilities it's capable of just makes it, overall, the bees knees out of these, the Galaxies with thier always improving features we like to see! If you don't want to take my word(s) for it, do yourself a favor and just go for it, take the leap and enjoy the radical upgrade you will give yourself! I know I don't regret it. I'm fact, I can't wait to do the next upgrade when it is available. Hahaha!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Has flaws
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy ai is great. But I have a little of problems when it comes to the actual phone it always says im offline or no data even when I have full bars.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 18, 2025
Hi Toribabi94, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI. We have provided a few links to articles to help you with the connectivity of your device, and ensure you have the intended experience with your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone great speed an accuracy an on po
on August 16, 2025
Posted by: Jholiday13
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed how I game, watch movies, and handle my work. The display is simply stunning, with vibrant colors and incredible clarity that make every movie and game feel like a cinematic experience. The performance is mind-blowing—it handles the most demanding games with ease, staying smooth and responsive no matter what I throw at it.
​But the real game-changer is Galaxy AI. It's incredibly intuitive and has become an essential part of my workflow. The AI-powered features for text summarization and translation save me so much time, and the smart photo editing tools are out of this world. I'm able to get more done in less time, and it feels like I have a truly intelligent assistant right in my pocket. This phone is a complete powerhouse and the best device I've ever owned—I couldn't be happier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is has cool features
on August 16, 2025
Posted by: GalaxyBoy25
[This review was collected as part of a promotion.] The Galaxy AI is the best feature on the phone. I like the fact that the voice is clear like you are talking to an actual person.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on August 16, 2025
Posted by: ShoppingMaven
[This review was collected as part of a promotion.] Just got my new phone and I’m obsessed! It’s beautiful and fast! Trying out the new Galaxy Ai. #NewPhone #LoveIt
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly a great phone
on August 16, 2025
Posted by: Jdaily
[This review was collected as part of a promotion.] The new Galaxy AI built into the software is nice and the phone is powerful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many features
on August 16, 2025
Posted by: SweetD
[This review was collected as part of a promotion.] I was on the Google Pixel train for roughly a decade. With the 10 release coming up, I was not impressed with the advancement in the pixel lineup. I switched back to Samsung, getting the s25 ultra. It's been a while since I've been impressed with a phones capabilities and features, but I've been learning daily what I now have in my palms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like Galaxy AI
on August 16, 2025
Posted by: Tejcsoki
[This review was collected as part of a promotion.] I really like the Galaxy AI features because it’s so easier to helps with the photos quality
Also when I’m taking notes it’s much easier to organise it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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