Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
5
Can't ask for more
on August 13, 2025
Posted by: Harlan
[This review was collected as part of a promotion.] Great battery life and more features than I can handle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra S25
on August 13, 2025
Posted by: Simpson
[This review was collected as part of a promotion.] So far no issue with the device other than the wifi calling refusing to turn on which is in my plan. No issue with my other devices before this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This works for now
on August 13, 2025
Posted by: Androidgirl
[This review was collected as part of a promotion.] The S25 Ultra is a neat device. It is heavily linked to Google so you can seamlessly maneuver through the apps. With that being said, you do have the option to use the Samsung message app which I think it better but the Galaxy AI is set up better for Google
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most amazing phone I have ever had!!!
on August 13, 2025
Posted by: IzzyB1980
[This review was collected as part of a promotion.] This is by far the best phone on the planet!! I don't think there's any possible way they can make a better phone specifically cause the Galaxy Ai. It's so helpful in helping me remember daily reminders. I'm forever grateful for my Samsung galaxy s25 ultra!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good quality
on August 14, 2025
Posted by: Woodywood
[This review was collected as part of a promotion.] Had many options for your day to day life. Simple to use yet many upgraded features
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hi Woodywood, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the usage of your device, and that you are finding it easy to use but also having so many enhanced features. We have provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung phones
on August 14, 2025
Posted by: Hull11422
[This review was collected as part of a promotion.] Galaxy Ai is just amazing on the Samsung Galaxy s25. It is like magic which is extremely awesome experience.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hi there Hull11422, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so happy with your device and finding it to work like magic. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for everyday use
on August 14, 2025
Posted by: MoldyPizzaman
[This review was collected as part of a promotion.] Honestly this phone is quite amazing, I was using a galaxy s21 ultra before this one and it's a huge upgrade. The screen feels much better from its responsiveness to its color accuracy. The thickness of the phone also feels just right, it's not too heavy and feels good to just hold. One of my favorite parts is the fingerprint sensor underneath the screen, it's incredible convenient especilly when my phone is at such an angle that I don't want to move it to see my face to be unlocked. The camera is great, love using "pro video" and use the amazing zoom up to 100x alot. The integration of Galaxy Ai is also a nice feature, such as for photos when you want to remove say a tree in the background or somebody you don't want in your photo and it does it seamlessly.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hello there MoldyPizzaman, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the enhanced features and capabilities of your device, and are loving capturing amazing photos and videos with your device, and using Galaxy AI to do some fun editing. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
S25 ultra stop charging the phone.
on August 14, 2025
Posted by: Tasneem
Expertise:Expert
Brought three s25 ultra two of them are stop charging, i did every effort but failed. Now using wireless charging which takes 12 hours to be fully charged. Wasteage of money.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Tasneem, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the fast charging of your device is to you, and how frustrating it is when your device is not operating as intended. We have provided a link to a troubleshooting guide to assist you with the charging of your device. We have also shared a link to the Samsung Support Team if you would like to discuss this matter further and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
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Written by a customer while visiting Samsung US