Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(16,468 Reviews)
Open Ratings Snapshot
Rating breakdown 16,468 reviews
5 Stars
14,222
4 Stars
1,778
3 Stars
290
2 Stars
91
1 Star
87
83%of customers recommend this product. 
(
527 out of 632
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
3 out of 5
3
The product has features which are interesting
on August 21, 2025
Posted by: Street56king
[This review was collected as part of a promotion.] The s25 ultra is i must say a wonderful device that offers great features but in the up coming series, the suggestion made here is the emphasis laid on the camera features because to an extend there is no significant difference with the s24 ultra series. As per concerning the AI, it is great accross the s series well with limits to the s21 series.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 21, 2025
Hi there Street56king, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the usage and capabilities of your device, and finding Galaxy AI helpful to you for a range of daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beast of a machine!
on August 21, 2025
Posted by: McBnum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly a powerhouse. From the moment I started using it, I could see how much thought went into both performance and design. The display is stunning—bright, sharp, and incredibly smooth, making everything from streaming to gaming a pleasure. The camera system is on another level, capturing detailed photos in any lighting condition, and the zoom is mind-blowing.
One of the standout features is Galaxy AI, which I’ve been using daily. Whether it’s summarizing notes, live translating conversations, or editing photos with AI-powered tools, it has made my work and personal life much more efficient. The AI suggestions feel natural and genuinely useful rather than just gimmicky.
Battery life easily lasts me a full day of heavy use, and charging is lightning-fast. I use the phone for work, school, streaming, and gaming, and it doesn’t miss a beat—no lag, no overheating, just pure performance.
Overall, the S25 Ultra is more than just a phone—it’s an all-in-one productivity and entertainment machine. If you’re looking for a device that can truly do it all, this is the one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on August 21, 2025
Posted by: MrChris
[This review was collected as part of a promotion.] This device offers comprehensive functionality and excels in productivity-focused applications. Acquired to facilitate mobile operations for my small business, the initial setup presented some challenges due to the absence of comprehensive manuals or guides. However, the integrated Galaxy AI has proven to be an invaluable asset, significantly aiding in the completion of this personally demanding process. The Galaxy AI demonstrates superior performance compared to Google's offering, particularly in streamlining tasks such as setting reminders and managing appointments, where it consistently delivers seamless results.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The greatest camera for Samsung and Iphones
on August 21, 2025
Posted by: Thedbx5
[This review was collected as part of a promotion.] Galaxy AI is awesome and fun to use on this phone
The camera and zoom is out of this world, went to an concert, back section but pictures came out like I was front stage
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Take great pictures ..but there's a drawback
on August 22, 2025
Posted by: Goldilocks
[This review was collected as part of a promotion.] I love the high quality of pictures it takes however the phone rather dies quickly from being fully charged . Also, theres some connection issue on the charging port, it keeps disconnecting when im using the brand new original Samsung parts. Quite disappointing
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 22, 2025
Hi Goldilocks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the usage of your camera with your new device, and we would love to help you troubleshoot the features that may be causing frustration for you. We have provided links below to resources to help you maximize the battery life of your device, and ensure it charges as intended when plugged in to power. We have also shared a link to the Samsung Support Team if these experiences continue with your phone, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is fast it does its job pretty good
on August 22, 2025
Posted by: Brandon4511
[This review was collected as part of a promotion.] What I like about the devices how fast the processor is the non glare screen is amazing charge speed is okay but the AI features are let down and speech to text is way worse than my Google pixel 6 but overall I'm satisfied if they can improve some of the features
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone Review
on August 22, 2025
Posted by: Rose0602
[This review was collected as part of a promotion.] The best phone i have in my entire life and i will choose Samsung again
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional phone
on August 22, 2025
Posted by: Mourningsage
[This review was collected as part of a promotion.] Using this device has been a seamless experience for me. If you're already used to any of the recent Galaxy Ultras, you won't have any issues picking this up and continuing on. The built in Galaxy AI system is non-intrusive and helpful for a variety of tasks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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