Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,460 Reviews)
Rating breakdown 16,460 reviews
5 Stars
14,214
4 Stars
1,777
3 Stars
290
2 Stars
91
1 Star
88
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Customer Rating
4
I would like Gemini to be more user friendly
on August 20, 2025
Posted by: DPLOVES2HUNT
[This review was collected as part of a promotion.] I love the fact that my device is almost entirely AI in some form if I want it to be. AI Features and editing with photos is amazing. Overall I wish it was more user friendly for those that may not be familiar with AI.
I cast to my ps5 and smart TV and stream a ton.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Must have phone of 2025
on August 20, 2025
Posted by: Samtation
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a masterpiece of mobile technology, a must-have for 2025. Its titanium frame and stunning 6.9-inch Dynamic AMOLED display with Gorilla Glass Armor 2 set a new standard for design and durability. The anti-glare screen is a game-changer, making it readable in any light. The phone's core is the Snapdragon 8 Elite for Galaxy, providing a level of performance that is simply unmatched, from intense gaming to seamless multitasking.
The camera system is truly professional-grade, led by a 200MP sensor and a versatile quad-camera array with impressive zoom capabilities, letting you capture stunning photos and 8K video with incredible detail. What truly sets it apart is the deep integration of Galaxy AI, which turns the phone into a proactive personal assistant. Features like "Audio Eraser" and AI-enhanced photo editing are incredibly useful, making everyday tasks simpler. The S Pen is a hallmark of the Ultra experience, and with a huge battery, this phone truly offers the best of everything.
The camera system is truly professional-grade, led by a 200MP sensor and a versatile quad-camera array with impressive zoom capabilities, letting you capture stunning photos and 8K video with incredible detail. What truly sets it apart is the deep integration of Galaxy AI, which turns the phone into a proactive personal assistant. Features like "Audio Eraser" and AI-enhanced photo editing are incredibly useful, making everyday tasks simpler. The S Pen is a hallmark of the Ultra experience, and with a huge battery, this phone truly offers the best of everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's so good, I'm selling my DSLR!
on August 20, 2025
Posted by: Huckleberry
[This review was collected as part of a promotion.] This thing is amazing! After seeing the gorgeous photos this thing takes, I no longer need my DSLR. Best Galaxy yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Problems from the start
on August 20, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] My new S25 Ultra has had problems from the start. It won't complete the biometrics it won't recognize fingerprint or face. The worst is that it keeps saying I have no service and limits me to only emergency calls. Right in the middle of a call it drops and does this. I hope I can get this figured out soon
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We would love to help you resolve the frustrations you mention experiencing with your device. We have provided links to articles to help you with the biometrics and connectivity of your device. We have also shared a link to the Samsung Support Team if these frustrations continue, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I mainly use my Samsung for calls and games the quality is amazing I love that I can utilize the pen in multiple ways on different apps the galaxy AI is fun to use and so easy to understand. The camera quality is top tier especially when I use the telescopiclense for stunning photos of the moon, the battery life is the best and I like that im able to use my device to charge my galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone galaxy
on August 20, 2025
Posted by: 1978jojo
[This review was collected as part of a promotion.] Phone is great and easy to use. The galaxy ai comes in hand. Would recommend this Phone to the older people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Continued Refinement to an aging design
on August 20, 2025
Posted by: S25UltraReview
[This review was collected as part of a promotion.] As always, Samsung continues to produce devices attempting to meet the needs of most users but alienates the S-pen loyalists by removing features to save money. They push AI features but I find them mostly unused. If I was still a student studying perhaps the AI benefits would be more impressive. No matter how I feel about Samsung's stagnation, I still come to appreciate the available themes and plethora of customizations available for my S25 Ultra. I want to hope that Samsung will once again innovate and impress me, but for now this will have to do.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided links to an article to help you with the redesigned S Pen features, and to the complete manual to help you with hand gestures and voice commands available to use with your device. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Better Device with Each Release
on August 21, 2025
Posted by: Saddboi
[This review was collected as part of a promotion.] As a long time Galaxy Owner, I've seen the good and the bad from Samsung. My last device was a Galaxy S10+ which I had for years and when I recently upgraded to the 25 Ultra, I was blown away. The menu transitions are so much smoother, the advanced features and customizable aspects are far better than what I experienced with the S10. The transition from my old device using the Smart Switch feature was effortless, and the Link to windows capabilities have increased greatly as well. In addition to all of that, the S-Pen is fluid, responsive and accurate, and the ability to write to text, take notes, and draw / edit screenshots with it, have taken my productivity to a whole new level. All in all, I highly recommend the 25 Ultra.
Value
5
Written by a customer while visiting Samsung US